Five hundred more seats – and two extra trains – have been confirmed for passengers who travel into Glasgow during the morning peak period from towns in Ayrshire and Renfrewshire.
ScotRail has announced it is expanding its Club 55 discount this autumn – to offer customers 16 extra days of cut-price travel.
Four trains have been introduced after receiving a ‘makeover’ as part of a £4million enhancement programme.
A variable height counter has been installed to enable ScotRail’s booking office staff to serve wheelchair users, children and other customers at eye level with the flick of a switch.
ScotRail has welcomed the public response to the introduction of its alcohol ban on its trains between 9pm and 10am.
ScotRail has announced it is providing 11,000 extra seats to help fans travel to and from Madonna’s concert at Murrayfield.
ScotRail has launched a new Facebook app to give customers the chance to win prizes – and get inspiration for family days out – over the school holidays.
A new community group has given ScotRail’s Kingussie station a floral makeover, by installing a dozen colourful planters on the main platform.
ScotRail has installed a touch-screen machine at Aberdeen station to speed up ticket collection for customers.
Network Rail and ScotRail have confirmed a £12m joint investment that will deliver a more modern and comfortable train service for customers between Glasgow Central and Paisley Canal by December 2012.
Easy-to-read LED display screens are being installed at 19 ScotRail stations this year.
The latest National Passenger Survey released today reveals that ScotRail is rated more highly than UK train operators in 31 of 33 categories, including overall customer satisfaction, punctuality and reliability and staff helpfulness.