Train service improvements in Ayrshire and Renfrewshire
Five hundred more seats – and two extra trains – have been confirmed for passengers who travel into Glasgow during the morning peak period from towns in Ayrshire and Renfrewshire.
ScotRail expands Club 55 ticket offer
ScotRail has announced it is expanding its Club 55 discount this autumn – to offer customers 16 extra days of cut-price travel.
ScotRail rolls out refurbished trains
Four trains have been introduced after receiving a ‘makeover’ as part of a £4million enhancement programme.
£50,000 access improvements at Stonehaven station
A variable height counter has been installed to enable ScotRail’s booking office staff to serve wheelchair users, children and other customers at eye level with the flick of a switch.
ScotRail statement on alcohol ban
ScotRail has welcomed the public response to the introduction of its alcohol ban on its trains between 9pm and 10am.
Scotrail announce 11,000 extra seats for Madonna concert
ScotRail has announced it is providing 11,000 extra seats to help fans travel to and from Madonna’s concert at Murrayfield.
ScotRail kicks off 60 days of summer
ScotRail has launched a new Facebook app to give customers the chance to win prizes – and get inspiration for family days out – over the school holidays.
New group breaths fresh life into Kingussie station
A new community group has given ScotRail’s Kingussie station a floral makeover, by installing a dozen colourful planters on the main platform.
Faster ticketing at ScotRail’s Aberdeen station
ScotRail has installed a touch-screen machine at Aberdeen station to speed up ticket collection for customers.
Scotrail: £12m ‘alliance’ investment to deliver better trains by Christmas
Network Rail and ScotRail have confirmed a £12m joint investment that will deliver a more modern and comfortable train service for customers between Glasgow Central and Paisley Canal by December 2012.
Upgraded customer screens at ScotRail stations
Easy-to-read LED display screens are being installed at 19 ScotRail stations this year.
National passenger survey - ScotRail outperforms UK
The latest National Passenger Survey released today reveals that ScotRail is rated more highly than UK train operators in 31 of 33 categories, including overall customer satisfaction, punctuality and reliability and staff helpfulness.