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Upgraded customer screens at ScotRail stations

Upgraded customer screens at ScotRail stations

Easy-to-read LED display screens are being installed at 19 ScotRail stations this year. The upgraded customer information displays – featuring orange-on-black text – are replacing conventional ‘tv-style’ cathode ray tube screens.

The LED screens have so far been installed at Barrhead, Broughty Ferry, Camelon, Croy, Dunfermline Town, Falkirk Grahamston, Falkirk High, Kirkcaldy, Leuchars, Linlithgow, Musselburgh, Polmont, Rutherglen and West Calder.

And Cumbernauld, Dunblane, Glasgow Central Low Level, Lanark, and Mount Florida will also receive LED screens during 2012.

More than £400,000 is being invested in the screens – with funding from ScotRail, Network Rail and Transport Scotland’s Access for All Small Schemes programme. Tactran has supported the Broughty Ferry improvements.

Steve Montgomery, ScotRail’s managing director, said: “The roll-out of LED display screens at 19 stations across Scotland is part of our continued efforts to make it easier for customers to access live travel information.”


Robert Samson, Passenger Focus’s link manager for Scotland, said: “This investment will be of particular benefit to customers with limited eyesight for whom reading the old television set-style displays could be difficult, particularly in bright sunshine.”

Transport Minister Keith Brown said: “Providing passengers with live travel information is a key element of the efficient, passenger-focused railway that this Government is striving for, so I welcome the news that so many local stations are being fitted with these screens.

“I am particularly pleased to see modern technology being used to help passengers with impaired vision, as improving access to stations and passenger services for people with disabilities is a top priority.”