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Enterprise Holdings to roll out Service Quality Index Europe wide

Enterprise Holdings to roll out Service Quality Index Europe wide

Enterprise Holdings has announced the introduction of its proprietary customer satisfaction standard, known as Service Quality Index, to all its European franchise partners in order to measure and drive service excellence. The widespread adoption of SQi will provide a single measurement of customer service across Europe for all three of Enterprise Holdings’ brands – Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car.

Car rental adapting to technologies, changing consumer preferences

Car rental adapting to technologies, changing consumer preferences

9 April 2014 Press Release Car Rental News

At this year’s Car Rental Show, keynote speaker Pat Farrell, Chief Marketing & Communications Officer for Enterprise Holdings, kicked off the annual conference today by noting that future innovation and growth in the car rental industry – local as well as global – depend on staying in close touch with the changing wants and needs of the consumer.

Enterprise introduces military heritage website for veterans

Enterprise introduces military heritage website for veterans

3 April 2014 Press Release Car Rental News

Enterprise Holdings’ careers and recruitment website has been updated to feature information about the company’s military heritage and ongoing military support. The website includes employment opportunities for transitioning military personnel, veterans, members of the National Guard and Reserve and military families.

Enterprise launches first franchise operation

Enterprise launches first franchise operation

6 December 2012 Car Rental News

Enterprise has announced that, for the first time in its more than 55-year history, the company is franchising its flagship Enterprise Rent-A-Car brand, as it appoints Guerin Car Rental Solutions as a franchisee in Portugal. This agreement brings the Enterprise Rent-A-Car brand’s European presence to six countries – the UK, Germany, Ireland, France, Spain and Portugal – representing more than 65 per cent of the European car rental market.