East Midlands Trains, part of the Stagecoach Group, has demonstrated its continued commitment to improving the service offered to its passengers by becoming the first train company in the UK to offer a 24-hour, 7 day a week point of contact for its customers within its control centre.
East Midlands Trains has today confirmed that it will be returning to its full timetable from 08:00am on Saturday 8 March. This follows work by Network Rail to complete repairs after the extreme wet weather caused a hillslide damaging the railway between Sheffield and Chesterfield.
Passengers will welcome this week the start of a £100,000 programme to improve Chesterfield station. This project, financed by East Midlands Trains with some funding from the National Station Improvement Programme (Department for Transport funding) and the cycling fund, will deliver a better experience for passengers using Chesterfield station.
Local cyclists are now benefitting from new facilities at East Midlands Trains stations, creating over 1000 extra cycle spaces at stations throughout the East Midlands Trains network, as part of a commitment by the train operator to make it easier for passengers to access stations using environmentally friendly transport.
Passengers in Market Harborough are soon to benefit from the second phase of a £100K project designed to modernise the station. Work starts this week (10th February) with the comprehensive refurbishment of the ticket office.
East Midlands Trains has restored train services in and out of London St Pancras following severe disruption caused by overhead wire problems in the Hendon area.
East Midlands Trains passengers will welcome today (Wednesday 11th December) the start of £250K investment programme to improve the ticket hall at Lincoln station . This project, financed by East Midlands Trains and Network Rail, will deliver a significantly improved station for Lincoln passengers.
Sheffield World Cup referee Howard Webb yesterday (Monday 9 December) visited Sheffield station to help blow the starter whistle for faster journeys to London.
Students at Sheffield University will now find it even easier to travel by train after East Midlands Trains teamed up with the university to install a new ticket-collection machine in the Students’ Union.
Two singing butlers will be handing out complimentary breakfast rolls to customers between 07.30 and 08.30 on Monday 7 October at Derby, Nottingham and Sheffield stations.