East Midlands Trains News
East Midlands Trains launches 24-hour customer care
East Midlands Trains, part of the Stagecoach Group, has demonstrated its continued commitment to improving the service offered to its passengers by becoming the first train company in the UK to offer a 24-hour, 7 day a week point of contact for its customers within its control centre.
Full East Midlands Trains service to resume on Saturday 8 March
East Midlands Trains has today confirmed that it will be returning to its full timetable from 08:00am on Saturday 8 March. This follows work by Network Rail to complete repairs after the extreme wet weather caused a hillslide damaging the railway between Sheffield and Chesterfield.
Passengers in Chesterfield to benefit from 100k station improvement
Passengers will welcome this week the start of a £100,000 programme to improve Chesterfield station. This project, financed by East Midlands Trains with some funding from the National Station Improvement Programme (Department for Transport funding) and the cycling fund, will deliver a better experience for passengers using Chesterfield station.
Over 1000 new cycle spaces delivered at 12 East MidlandsTrains stations
Local cyclists are now benefitting from new facilities at East Midlands Trains stations, creating over 1000 extra cycle spaces at stations throughout the East Midlands Trains network, as part of a commitment by the train operator to make it easier for passengers to access stations using environmentally friendly transport.
Market Harborough Station improvement starts
Passengers in Market Harborough are soon to benefit from the second phase of a £100K project designed to modernise the station. Work starts this week (10th February) with the comprehensive refurbishment of the ticket office.
First class comedy on offer at Leicester Train Station
East Midlands Trains has announced that it will be sponsoring Dave’s Leicester Comedy Festival for the second year running, with a special ‘First Class’ performance taking place at the train station for the first time ever.
East Midlands Trains resumes services to London
East Midlands Trains has restored train services in and out of London St Pancras following severe disruption caused by overhead wire problems in the Hendon area.
Major station improvement project starts at Lincoln
East Midlands Trains passengers will welcome today (Wednesday 11th December) the start of £250K investment programme to improve the ticket hall at Lincoln station . This project, financed by East Midlands Trains and Network Rail, will deliver a significantly improved station for Lincoln passengers.
New faster train journeys from Sheffield to London launched
Sheffield World Cup referee Howard Webb yesterday (Monday 9 December) visited Sheffield station to help blow the starter whistle for faster journeys to London.
15M passengers benefit from WiFi at East Midlands Trains’ stations
15 million rail passengers will now be able to access free, fast internet at East Midlands Trains’ stations thanks to an investment programme delivered in partnership with WiFi provider The Cloud.
Sheffield students benefit from East Midlands Trains partnership
Students at Sheffield University will now find it even easier to travel by train after East Midlands Trains teamed up with the university to install a new ticket-collection machine in the Students’ Union.
East Midlands Trains mark new breakfast service
Two singing butlers will be handing out complimentary breakfast rolls to customers between 07.30 and 08.30 on Monday 7 October at Derby, Nottingham and Sheffield stations.