The UK Civil Aviation Authority has stepped in to support holidaymakers who were booked to travel with Mountain Paradise after the company, based in Altrincham, Greater Manchester, ceased trading.
Thousands of passengers have been left stranded after a decision by air regulators to ban Turkmenistan Airlines from European skies for safety reasons.
The move follows the airline’s decision that financial compensation is not payable under European Commission Regulation 261/2004 for flight disruption resulting from industrial action by the airline’s staff this summer.
The Civil Aviation Authority has published new industry guidance on assisting passengers with hidden disabilities. The guidance to airlines follows similar advice given to airports in 2016 and has been formulated in association with disability groups.
A new report from the UK Civil Aviation Authority has found satisfaction with accessibility services at UK airports remains high.