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Innspire and EHVA.ai Announce Strategic Partnership to Deliver True Global Operational Autonomy

Innspire and EHVA.ai Announce Strategic Partnership to Deliver True Global Operational Autonomy

Innspire, a leading provider of AI-powered guest engagement and hotel operations technology solutions for the global hospitality industry, including Highgate, Virgin Hotels, Hilton Grand Vacations, Davidson Hospitality, and Remington Hospitality, announced the signing of a Strategic Partnership and Channel Reseller Agreement with EHVA.ai, the conversational voice AI platform purpose-built for high-call-volume hospitality operations. Under the agreement, Innspire will serve as a channel partner and reseller for the EHVA.ai voice AI platform across its global hotel portfolio. The unified voice and text solution will provide a seamless flow of up-to-date and contextually relevant information, giving guests more choice in how they communicate with the hotel.

RateGain scales APAC & MEA commercial team 5x to address hotels’ AI growth challenge

RateGain scales APAC & MEA commercial team 5x to address hotels’ AI growth challenge

RateGain Travel Technologies Limited, a global leader in AI-powered SaaS solutions for travel and hospitality, today announced the consolidation of its commercial organisation across Asia Pacific, Middle East & Africa (APAC & MEA), where it has expanded its local teams x5 over the past year, reaching more than 100 professionals in the region. This exponential growth, driven by the acquisition of Sojern, reflects the company’s strategic focus on accelerating the adoption of end-to-end AI-powered solutions among hoteliers across the market and further strengthens APAC & MEA markets as strategic growth markets within RateGain global business.

Most hoteliers use AI daily, but guest experience still needs a human touch

Most hoteliers use AI daily, but guest experience still needs a human touch

AI is no longer a side project in hospitality. New research from Mews shows that 98% of hoteliers have used AI across their operations in the last six months. On average, it is involved in 11 of the 19 most common hotel tasks and handles more than half the workload in those tasks. Adoption spans front office, commercial, F&B and leadership, and is highest in upper-midscale, upscale and luxury properties.

Passtination launches to bring airline loyalty into the destination

Passtination launches to bring airline loyalty into the destination

Passtination, a spin-out from the team behind Global Nomad Pass, has launched to help airlines extend loyalty beyond the flight by rewarding members in the destinations they visit. The launch follows conversations with airlines that repeatedly pointed to the same need: adapting the model behind Global Nomad Pass – a traveler membership best known for its partnerships with Marketing Greece and AEGEAN Airlines – for airline loyalty. Global Nomad Pass connects travelers with merchant-funded discounts at 500+ local businesses worldwide through a mobile wallet pass.

The Phocuswright Conference 2026 to tackle AI disruption

The Phocuswright Conference 2026 to tackle AI disruption

Phocuswright this week announced the theme for its 2026 annual conference: Pressures. Power. Pivots. A framework for examining the forces reshaping how demand is created, captured and converted across the travel industry. Registration is now open, with an early-rate window offering $800 in savings that closes May 29.

Expedia Group Unveils AI Travel Experiences at Explore 2026

Expedia Group Unveils AI Travel Experiences at Explore 2026

Expedia Group announced at its Explore 2026 event an important expansion of its artificial intelligence strategy, including new AI-powered travel experiences, ecosystem partnerships and a new philanthropy initiative focused on sustainable and inclusive travel.

How Hospitality America Rewired Operations for a Digital Era

How Hospitality America Rewired Operations for a Digital Era

Thirty years ago, running a hotel meant mastering three things: the property, the guest, and the binder. Today, Hospitality America manages a portfolio of award-winning properties across the Southeast — and the binder has been replaced by something far more powerful: a single, real-time operational ecosystem that gives every leader, at every level, the visibility to act before problems occur. Over the past three decades, the company has evolved in step with sweeping changes in technology and guest expectations. While the fundamentals of hospitality remain unchanged (a clean, safe, and welcoming experience) the way those standards are delivered has been fundamentally transformed.

World first: CHTA Marketplace goes virtual

World first: CHTA Marketplace goes virtual

Virtual World Internet, https://www.virtualworldinternet.com/ has created the first immersive digital twin of Caribbean Travel Marketplace, opening the region’s flagship travel trade event to a global audience 24 hours a day, 365 days a year. For the first time in its 44-year history, Caribbean Travel Marketplace can now be experienced virtually.