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Travelport enhances agency desktop technology

Travelport enhances agency desktop technology

Travelport has added further new features to its agency desktop technology, Travelport Smartpoint. The latest version marks a step-change in Travelport’s hotel and car offering and means that agents can grow revenues by searching, selling and booking this travel content more effectively than ever before.

This new version allows agents to access enhanced features including pictures, comparisons and maps, all within the same workflow.

Key benefits include: The integration of hotel ratings and reviews from TripAdvisor directly onto the travel agents’ screen; Travelport Trip Quote, which lets travel agents generate customer quotes and email them directly from Travelport Smartpoint and other customer-driven enhancements, like improved PNR history to increase agent productivity and personalization.

This latest version of Travelport Smartpoint also continues to improve upselling and cross-selling opportunities through the integration of Travelport’s game-changing Rich Content and Branding merchandising solution for airlines.

Jason Clarke, Travelport’s Managing Director of Global Sales commented: “Travelport Smartpoint is already helping to grow our customers’ businesses. Faster workflows and improved functionality means increased productivity and importantly, profitability and that’s what today’s announcement is all about.


“Travelport has combined the widest range of travel content with industry-leading technology to provide unparalleled merchandising opportunities, allowing travel agencies the chance to enhance their overall offering. By signing up to the latest version of Travelport Smartpoint agents are laying the path to future growth.” Clarke added.

Over 80 airlines (including most recently United Airlines), have now signed up, providing travel agents with the opportunity to compare and sell airlines’ products and services more easily and effectively, better understand the airline’s offering and increase revenues by selling additional services such as paid seats, extra bags, special meals and on-board Wi-Fi.