With the amount of Air Passenger Duty (APD) levied on travellers increasing* on Monday 2 November, Which? Holiday is calling for airlines to make it easier for passengers to claim back APD on unused flights.
Rochelle Turner, Head of Research for Which? Holiday says:
“We want to see all airlines either charge a proportionate fee for reclaiming Air Passenger Duty on unused flights, or charge nothing at all**. Airlines should not be the automatic beneficiary of any unclaimed APD. We think that any administration fees that put people off claiming back APD are unfair.”