Cape Air, one of the nation’s largest independent regional airlines, announced today it has launched ITA Software’s new airline platform. Cape Air teamed up with ITA Software, the organization named by Fast Company magazine as one of the “Ten Most Innovative Companies in Transportation” to be the first airline to implement a new reservations platform that will streamline bookings and greatly enhance the end-to-end passenger experience.
Cape Air customers will benefit by:
- Effortless shopping of one-way, round-trip and multi-city flights and fares.
- Self-service tools that allow a customer to quickly process changes to reservations and itineraries.
- A system comprised of flexible reservation features designed with one idea in mind – to ensure the customer’s booking flow is easy and secure.
Consumers can now use Cape Air’s new airline reservation system via new web sites for both Cape Air (capeair.com), and Nantucket Airlines (nantucketairlines.com). Enabled by the high-tech, advanced nature of ITA’s technology, the web sites are designed to create a personalized, rewarding experience for Cape Air’s customers and are portals for travel to Cape Air’s destination cities across the US and Caribbean.
Equally as important to the technology advancements was the opportunity for these two Massachusetts-based organizations to collaborate on a project that will reshape the travel industry. From Cape Air’s Hyannis-based headquarters and ITA’s Cambridge-based offices, over 300 employees worked on the development, testing and launch of the new system across the entire Cape Air flight network.
“Today’s announcement is an important step for the future of Cape Air. We’re proud of the achievement made by our teams to build the next generation in travel technology,” said Dan Wolf, Founder and CEO, Cape Air . “Our customers expect the best from Cape Air, and by investing in technology, our passengers and employees will benefit by faster and easier handling of booking and changing reservations”
“Our team at ITA has been working to build a modern airline platform from scratch on open systems technology,” said Jeremy Wertheimer, Vice President, Google, Travel, “Cape Air has been the perfect partner in helping this effort”.