The meals SWISS serves in its First Class cabins have been rated third best worldwide in a survey conducted by Skytrax, the leading provider of world air transport surveys. The SWISS First and Business Class lounges at Zurich Airport were rated second best in Europe. In the Transatlantic Airlines category, SWISS ranked second overall.
Over the course of a year London-based Skytrax surveyed more than 12 million air travellers from 94 countries in an effort to determine the best in the business. Survey participants rated airlines on the basis of their ground and inflight product.
SWISS earned its place among the top three in the First Class catering category on the strength of its SWISS Taste of Switzerland concept, which also garnered the airline a top-ten rating in the Economy Class catering category. Introduced in 2002, the SWISS Taste of Switzerland focuses on the nation’s regions and their varied cuisine and local products.
Accolades for SWISS lounges
In the Lounges category the SWISS First and Business Class Lounge at Zurich Airport was rated second best in all of Europe.
Commenting on the lounge ratings, Peter Miller, Skytrax Marketing Director, said: “Our lounge ratings are the result of an exacting analysis of standards. We are not interested in which airline has the largest lounges, or necessarily the most technologically advanced services - we look for the combined quality of product and service. A good airline lounge is somewhere you feel relaxed, genuinely welcome, and the expected product facilities are available.”
Silver for transatlantic connections
In the global ratings’ Transatlantic Airlines category SWISS captured second place. This showing confirms its strength in this sector, coming after the award SWISS received in February as best transatlantic airline from US magazine Global Traveler.