British Airways now offers
interline e-ticketing with all other members of the oneworld
Alliance, following its cut over with Cathay Pacific this month. The U.K. carrier and U.S. partner American Airlines are the only two
airlines in the world to offer this customer convenience with all their
global alliance partners. American became the first airline earlier this
With LAN and Qantas also linking up in September, IET is now in place in
16 of the 28 pairings of oneworld carriers, covering more than 90 percent
of all passengers transferring between the alliance’s member airlines. The
remaining 12 pairs are scheduled to link-up by the new year, making
oneworld the first alliance to offer IET between all its partners.
The chart below indicates which pairs of oneworld carriers now offer IET,
and the date they began.
Interline e-ticketing offers customers many advantages. Passengers can be
ticketed through to their final destinations on journeys involving a
transfer between carriers with no need for a paper ticket, making
connections between carriers smoother, easier and more reliable. They also
can rebook between airlines without having to obtain a paper ticket first,
saving time and minimizing inconvenience. In addition, e-tickets cannot be
lost or stolen, and they make check-in quicker and smoother by giving
customers access to the speed and convenience of new automation features.
e-tickets and interline e-ticketing also provide millions of dollars a
year in savings for the airlines by eliminating costly paper tickets and
the processes required to support their use.