South West Trains News
South Western Railway to retire Isle of Wight fleet
South Western Railway is looking for new homes for its soon to be retired Island Line fleet. The five Class 483 trains, built in 1938 for the London Underground, have been serving the Isle of Wight since 1989.
South Western Railway unveils ‘virucidal’ sanitiser
South Western Railway and Great Western Railway have announced the trial of a powerful sanitising treatment which kills 99.99 per cent of viruses and bacteria on surfaces for extended periods of time.
Hopwood to lead South Western Railway
With over 30 years’ experience of managing rail businesses and delivering improvements for passengers, Mark Hopwood is confident that his plans can make a noticeable difference for passengers on South Western Railway.
South Western Railway to accept PayPal
South Western Railway passengers can now pay for tickets using PayPal on its website and app. PayPal is one of the biggest names in processing online payments for purchasing products and services; offering a fast, convenient and secure way to pay for train tickets online.
China-based MTR signs on for South West Trains franchise
The British department for transport has announced First MTR South Western Trains has been awarded the South Western franchise. First MTR is a partnership between China-based MTR and First Group. The new organisation will take over from Stagecoach, which currently runs South Western Trains services across south west England to and from London Waterloo.
South West Trains to introduce reliability and punctuality technology
South West Trains is to become the first train operator in the UK to introduce a ground breaking new technology on its trains to help improve reliability and punctuality across the network.
Animation shows one of Europe’s busiest railways being improved
A brand new animation video, showing the work going on right now to improve the South West Trains network has been released today (2nd April).
South West Trains customer satisfaction at 79%
Customer satisfaction with train services on the South West Trains network stands at 79%, according to the latest data issued by independent watchdog Passenger Focus.
Biggest ever £10 ticket sale extended for South West Trains
South West Trains has announced that its popular weekend ticket sale will be extended for the next two weekends. ‘Winter Smiles’ tickets can now also be purchased for travel on 8, 9, 15 and 16 March at a bargain price of just £10 same day return per adult, and £5 per child.
South West Trains customer satisfaction at 81%
Customer satisfaction with train services on the South West Trains network stands at 81%, according to the latest data issued today by independent watchdog Passenger Focus.
Flybe unveils new rail air link with South West Trains
Flybe, Europe’s largest regional airline, has today unveiled a new Rail-Air product in partnership with South West Trains that provides a convenient and affordable fast- track train service for those passengers needing to travel to and from Southampton Airport (Parkway Station) and London Waterloo.
South West Trains embarks on mid-Summer campaign
Customer Engagement Agency Lateral Group has been appointed by South West Trains to develop their latest Multi-Channel Promotional campaign. The relationship commences with a campaign promoting South West Trains’ main summer promotion offer.