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SITA signs $26.7m deal to bring passenger self service to Kenyan airports

SITA signs $26.7m deal to bring passenger self service to Kenyan airports

3 December 2009 Press Release Airline News

SITA today announced a ten year, $26.7 million agreement, with the Kenya Airports Authority (KAA) for a complete upgrade of passenger processing at the country’s two international gateways, Jomo Kenyatta International Airport (JKIA), Nairobi and Moi International Airport (MIA), Mombasa. This includes the installation of the country’s first ever self-service check-in kiosks.

SITA survey finds huge growth in online booking in brazil

SITA survey finds huge growth in online booking in brazil

15 October 2009 Press Release Airline News

A global benchmark survey of leading airport hubs has found that online booking among passengers using the Brazilian gateway, Sao Paulo Guarulhos, has risen almost 50% over the last twelve months, it was announced today at the ALTA Airline Leaders’  Forum in Cartagena, Colombia.

20% growth in passenger self-service check-in across six major airport hubs

20% growth in passenger self-service check-in across six major airport hubs

2 October 2009 Press Release Travel Technology News

SITA, the specialist provider of IT solutions to airlines and airports, today said that a major survey of passenger habits at six leading airport hubs across five continents has found 20% growth in adoption of self-service check-in options over the last year and that passengers are demanding improvements in security procedures and airport dwell times as they check-in less baggage.

SITA unwraps CRM innovation

12 May 2009 Press Release Travel Technology News

Airlines will now be able to get a lot closer to their passengers - including their likes and dislikes - thanks to an innovation called Customer Journey, from the airline IT specialist, SITA.