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SITA reports improvements in baggage handling

SITA reports improvements in baggage handling

11 April 2013 Press Release Airline News Organisations & Operators

Airline baggage handling improved last year with the rate of mishandled bags dropping 1.78 percent, according to the ninth annual SITA Baggage Report. In 2012, 8.83 bags per thousand passengers were mishandled, down from 8.99 in 2011. The air transport industry achieved this improvement despite a 4.5 percent rise in passenger numbers to 2.95 billion; higher passenger volumes inevitably increase pressure on airport baggage operations.