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SITA reports improvements in baggage handling

SITA reports improvements in baggage handling

11 April 2013 Press Release Airline News Organisations & Operators

Airline baggage handling improved last year with the rate of mishandled bags dropping 1.78 percent, according to the ninth annual SITA Baggage Report. In 2012, 8.83 bags per thousand passengers were mishandled, down from 8.99 in 2011. The air transport industry achieved this improvement despite a 4.5 percent rise in passenger numbers to 2.95 billion; higher passenger volumes inevitably increase pressure on airport baggage operations.

Garuda Indonesia switches to SITA for market insight on fares

Garuda Indonesia switches to SITA for market insight on fares

In a move to ensure optimum fares for its 20 million passengers, Garuda Indonesia has switched to SITA’s innovative fare pricing software, Airfare Insight. The system monitors competitor fare activity in an increasingly complex market that can have 20 million fare changes in a single week. It enables Garuda to make fully-informed fare changes in real time ensuring the airline continually offers competitive fares to customers.