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Emirates launches hospitality strategy to take its “fly better” customer promise to the next level

Emirates launches hospitality strategy to take its “fly better” customer promise to the next level

11 May 2022 Press Release Airline News

One of the biggest people, process, and product initiatives ever implemented at the airline, the new strategy touches on all aspects of service design, development, and learning, and will empower frontline teams to deliver a consistent experience. The Emirates Hospitality principles which underpin the strategy, were created in partnership with the Ecole hôtelière de Lausanne (EHL), one of the world’s top hospitality management schools, over the past two years

Emirates signs MoC with Malaysia Tourism Board

Emirates signs MoC with Malaysia Tourism Board

11 May 2022 Press Release Airline News Tourism News

Emirates has signed a Memorandum of Collaboration (MoC) with Malaysia Tourism Board today during the 29th edition of the Arabian Travel Market held in Dubai, to promote tourism and develop traffic into Malaysia from key markets across the airline’s network.

Emirates heralds return to Bali

Emirates heralds return to Bali

5 May 2022 Press Release Airline News

An Emirates aircraft has landed in Bali for the first time since the suspension of flights in 2020 due to the pandemic, and was welcomed by a spectacular water cannon salute to inaugurate the airline’s welcome return.