Cruise Planners, the nation’s largest home-based travel agency franchise network, has introduced another artificial intelligence–powered enhancement to its CP Maxx platform designed to eliminate manual data entry from the cruise booking process. While several major cruise brands already support automated data retrieval, gaps still exist for smaller cruise lines. Travel advisors often enter booking details for many of these smaller cruise lines manually from cruise confirmations into their CRM system. Using AI and secure API integrations, the new Cruise Confirmation Import feature allows advisors to upload cruise confirmations directly into CP Maxx, their proprietary CRM system. Once imported, booking details are automatically extracted, validated and processed, streamlining workflows, reducing manual tasks, and improving accuracy.

Cruise Planners, the nation’s largest home-based travel agency franchise network, made several exciting, game-changing announcements during their annual CP World Convention. Among those announcements is a new suite of industry first, time-saving tools designed to simplify and enhance the day-to-day operations of their travel advisors.

Experienced travel industry professional Silvia Vizzoni has been appointed by Australis, the expedition cruise company, to head up sales and business development in the UK and Ireland. Vizzoni has 15 years’ experience working in the travel industry in the UK, Ireland and southern Europe having worked with a number of leading and prestigious brands such as Qantas, Aeromexico and Fiji Airways.

Cruise Planners/American Express, the nation’s largest home-based travel agent franchise network in the cruise industry, has recently signed on new home-based franchise owners in Chicago, Dallas and San Diego. Also in the United States today, City.Mobi is celebrating the success of its new guide to Chicago.