Cheval Collection, the UK-based, award-winning luxury hospitality company, has appointed John Raffoul as Cluster General Manager for its two serviced hotel apartment properties in Dubai. With 23 years’ experience in the Middle East hospitality sector, John takes the reins at the award-winning Cheval Maison The Palm and Cheval Maison Expo City, which have 282 keys between them. John was previously GM at Cheval Maison The Palm, which opened in 2023. A year later, the property was crowned Best Debut Hotel Apartments*, and has now received the 2026 Tripadvisor Travellers’ Choice Award.  Cheval Maison Expo City opened in 2024 and took Best Debut Hotel Apartments* title in 2025.