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Business Travel Show Europe: Reducing uncertainty is becoming business travel’s biggest opportunity

Business Travel Show Europe: Reducing uncertainty is becoming business travel’s biggest opportunity

Artificial intelligence dominated the agenda at Business Travel Show Europe, but it wasn’t the conference’s defining message. Across three days of discussions covering technology, travel management, procurement, supplier relationships, traveller safety and geopolitical uncertainty, a more fundamental theme consistently emerged. Reducing uncertainty is becoming business travel’s next competitive advantage. Whether speakers were discussing AI, travel policy, supplier partnerships or duty of care, they repeatedly returned to the same challenge: how do we help travellers make better decisions, give organisations greater confidence and remove unnecessary friction from increasingly complex journeys?

One third of corporates unhappy with travel management companies 15% plan to go to RFP this year

One third of corporates unhappy with travel management companies 15% plan to go to RFP this year

24 June 2025 Press Release Travel Events News

New insight from Business Travel Show Europe, which opens at Excel London on Wednesday, has revealed nearly one third (32%) of corporates are unhappy with their travel management companies (TMCs) with 15% planning to change suppliers this year. A further 3% of respondents not currently using a TMC are also planning to go to RFP with the hope of making an appointment before spring 2026.