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Phocuswright Europe 2025 unveils strongest-ever agenda, spotlighting the transformative power of AI

Phocuswright Europe 2025 unveils strongest-ever agenda, spotlighting the transformative power of AI

Phocuswright Europe 2025, the travel industry’s premier executive conference, is set to deliver its most compelling and timely agenda to date, focusing intensely on the "The New Age(nts)" theme. From June 10-12 at the Palau de Congressos de Catalunya in Barcelona, the event will bring together global thought leaders to explore how generative Artificial Intelligence (AI) and autonomous agents are not just shaping the future, but actively rewriting the rules of travel right now.

Costa Rica champions ocean protection with NASA collaboration and AI innovation

Costa Rica champions ocean protection with NASA collaboration and AI innovation

Costa Rica is a pioneering destination in sustainability, renowned for its dedication to green travel, with the preservation of the environment at the heart of its tourism strategy. Its latest initiatives include a groundbreaking collaboration between a host of Costa Rican institutions and NASA to transform ocean monitoring and marine conservation. ‘De Vuelta a Casa’, or ‘Back Home’, is a new machine learning application designed to determine the origins of displaced seashells, a vital element of the Costa Rican ecosystem.

BTN Exclusive: Key Takeaways from IATA AGM 2025 Interviews

BTN Exclusive: Key Takeaways from IATA AGM 2025 Interviews

At the 81st IATA Annual General Meeting (AGM) and World Air Transport Summit in New Delhi, Breaking Travel News (BTN) conducted a series of insightful interviews with industry leaders. These discussions shed light on the current state and future direction of global aviation. WATCH THE INTERVIEWS NOW.

First ever AI assistant for selling tours & experiences for tour operators launched by CaptainBook

First ever AI assistant for selling tours & experiences for tour operators launched by CaptainBook

CaptainBook, a booking management system that simplifies tour and activity bookings through automation and control, has just launched the industry’s first native AI Assistant embedded within a reservation technology (restech) platform and tailored specifically for the Tours & Experiences sector. This assistant is fully integrated with each operator’s live inventory and trained on their specific offerings, allowing it to deliver prompt and accurate responses to customer inquiries regarding availability, pricing, and inclusions, while communicating in a natural and human-like manner that surpasses generic chatbots and basic FAQ tools.

Hotel Communication Network Acquires Crave Interactive

Hotel Communication Network Acquires Crave Interactive

Hotel Communication Network (HCN), a leading provider of AI-powered in-room guest engagement solutions, announces the acquisition of Crave Interactive, a UK-based innovator specializing in digital guest experiences for luxury hotels. This strategic move positions HCN as a dominant force in the global hospitality technology sector, expanding its reach across the four- and five-star hotel markets. The deal closed today for an undisclosed amount.

Japan Airlines Selects IFS Cloud to Power Global Aviation Maintenance

Japan Airlines Selects IFS Cloud to Power Global Aviation Maintenance

IFS, the leading provider of enterprise cloud and Industrial AI software, today announced that Japan Airlines (JAL), Japan's flagship airline and one of Asia's premier carriers, has initiated a project to implement IFS Cloud for Aviation Maintenance, aiming to modernize its aircraft maintenance management system that has been in operation for over 15 years.

Mews' AI-Powered Smart Tips Top 5 Million Weekly Views, Revolutionizing Guest Personalization

Mews' AI-Powered Smart Tips Top 5 Million Weekly Views, Revolutionizing Guest Personalization

Mews, the industry-leading hospitality cloud, has announced a major milestone in broadening hospitality teams leveraging AI in their day-to-day. AI Smart Tips is reshaping guest interactions by giving hotel staff easy access to a centralized summary of each guest's key information and preferences, available at every point of contact throughout the guest's stay. Mews AI Smart Tips are now viewed over 5 million times a week by hoteliers around the world, helping them to personalize the experience for their guests.

American Airlines now offers TSA PreCheck Touchless ID for AAdvantage members at select airports

American Airlines now offers TSA PreCheck Touchless ID for AAdvantage members at select airports

AAdvantage® members traveling through Ronald Reagan Washington National Airport (DCA), LaGuardia Airport (LGA), Hartsfield-Jackson Atlanta International Airport (ATL) and Salt Lake City International Airport (SLC) will be eligible to enjoy a streamlined process at Transportation Security Administration (TSA) airport security checkpoints through TSA PreCheck® Touchless ID. This program provides eligible members who choose to participate with the ability to move through security with ease at select airports. After an identity match compares a customer’s image to photos they previously provided to the government, such as those in a passport, Global Entry or a visa card, the customer will be able to move through security faster with ease.

TakeUp and Cloudbeds Team Up to Make Revenue Optimization Effortless for Independent Hospitality

TakeUp and Cloudbeds Team Up to Make Revenue Optimization Effortless for Independent Hospitality

TakeUp, the AI-powered revenue management platform built for independent hospitality properties, announced today a new integration partnership with Cloudbeds, the innovative leader in hospitality management technology. This collaboration equips boutique hotels, inns, bed & breakfasts, and glamping retreats with seamless, automated revenue optimization—helping them maximize earnings while saving time.