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Hotel groups miss out 20% of guests due to data silos, new Ireckonu data shows.

Hotel groups miss out 20% of guests due to data silos, new Ireckonu data shows.

Ireckonu, a leading hospitality middleware and Customer Data Platform (CDP) provider for hotel groups, has reported today that siloed guest data across hotel operational areas (including restaurants, spas, golf facilities, and other auxiliary outlets) is preventing hotel groups from capturing up to 20% of opportunities to re-engage guests, improve recognition, and ultimately drive stronger loyalty and revenue growth.

IRENE FORTE SPA OPENS AT THE CARLTON IN MILAN'S FASHION DISTRICT

IRENE FORTE SPA OPENS AT THE CARLTON IN MILAN'S FASHION DISTRICT

In a city defined by craft and creativity, Irene Forte Spa expands its “natura e scienza” concept to its eighth European location. This is wellness designed for the Milanese mindset: purposeful, expressive, and deeply sensorial, reflecting the conviction that beauty, like style, begins from within.

Minor Hotels Delivers 32% Profit Growth in 2025

Minor Hotels Delivers 32% Profit Growth in 2025

Minor Hotels, a leading hotel owner and operator with a global portfolio of more than 640 properties, has delivered another year of record profitability in 2025, reflecting strong system-wide demand and improved financial discipline.

Jumeirah Capri Palace Reopens on 16 April 2026

Jumeirah Capri Palace Reopens on 16 April 2026

Jumeirah Capri Palace will reopen for the 2026 season on 16 April, welcoming guests back to Anacapri with a renewed calendar of culinary, cultural, and wellness experiences designed to spark meaningful connection under the Mediterranean sun. Building on the hotel's established reputation as Capri's home of art, gastronomy, and wellbeing, the season introduces an expanded programme of Michelin-starred guest chefs, the return of Dioriviera to Il Riccio, and new initiatives with leading cultural partners.

Sofitel introduces Le Vestiaire by Cordelia de Castellane

Sofitel introduces Le Vestiaire by Cordelia de Castellane

Inspired by the spirit of Paris, Sofitel introduces Le Vestiaire, a global wardrobe created as a statement of style and self-expression. Created in collaboration with French designer Cordelia de Castellane, the global collection blends couture sensibility with everyday sophistication - a mix-and-match expression of elegance designed for Sofitel's world of modern luxury.

Raffles Hotels & Resorts Unveils 'The Butler Did It Collection,'Available Exclusively At Printemps

Raffles Hotels & Resorts Unveils 'The Butler Did It Collection,'Available Exclusively At Printemps

Raffles Hotels & Resorts is delighted to introduce 'The Butler Did It Collection', a playful collection available only in-store at Printemps New York and Printemps Paris through March 10, 2026, with select pieces offered on Printemps.com. Through a thoughtfully curated edit of fashion and home goods, the collection captures Raffles' world of elegance and enchanted glamour. With products designed for Raffles, and in partnership with Globe-Trotter, Frette, and Christofle, 'The Butler Did It Collection' invites guests and collectors alike to bring a touch of Raffles' signature magic into their everyday life. This collection is an early look at how the brand's distinct aesthetic, craftsmanship, and sense of refinement will soon extend beyond a hotel stay.

Radisson Hotel Group and Amadeus launch direct API connectivity to modernize hotel distribution

Radisson Hotel Group and Amadeus launch direct API connectivity to modernize hotel distribution

In a move that supports its technological ambitions to improve guest experience across its global hotel portfolio, Radisson Hotel Group and Amadeus have built an API connectivity between the Group’s EMMA Central Reservation System (CRS) and the Amadeus Travel Platform. Moving beyond the limitations of traditional models and classic Global Distribution System (GDS) protocols, this innovative collaboration will empower travel sellers, delivering enhanced efficiency and a superior booking experience when accessing the Group’s booking platform.

Destination by Hyatt Brand Expands in the Mid-Atlantic with the Historic Seaview Hotel & Golf Club

Destination by Hyatt Brand Expands in the Mid-Atlantic with the Historic Seaview Hotel & Golf Club

Hyatt Hotels Corporation welcomes Seaview Hotel & Golf Club, to the Destination by Hyatt brand. The Galloway, New Jersey resort gives guests and World of Hyatt members the opportunity to experience a centuries-old hospitality institution with activities and experiences for a variety of guests. The transition will further strengthen Hyatt’s portfolio in the Mid-Atlantic while preserving the resort’s deep-rooted legacy as one of the Jersey Shore’s most iconic destinations.

Introducing Alila Mayakoba: A Soulful Luxury Retreat on Mexico’s Riviera Maya

Introducing Alila Mayakoba: A Soulful Luxury Retreat on Mexico’s Riviera Maya

Hyatt Hotels Corporation and RLH Properties today announced the opening of Alila Mayakoba, a luxury retreat rooted in nature and wellbeing on Mexico’s Riviera Maya, marking a milestone moment for the Alila brand globally as it debuts in Latin America and the Caribbean through one of the brand’s most fully realized resort expressions. Defined by Alila’s place-led approach to hospitality, with wellbeing at its core, Alila Mayakoba brings the brand’s core principles to life through architecture open to nature, living Mayan traditions, and an intentionally crafted guest journey.

IHG introduces a new era of luxury hospitality in Papua New Guinea

IHG introduces a new era of luxury hospitality in Papua New Guinea

IHG Hotels & Resorts (IHG) announces a partnership with Gulf Province Properties Limited (GPPL), a subsidiary company of the Gulf Investment Trust Fund, to bring InterContinental, the world’s first and largest international luxury hotel brand, to Papua New Guinea (PNG). Scheduled to open in late 2028, InterContinental Port Moresby will be the centrepiece of a landmark mixed-use development in the heart of the capital city’s diplomatic precinct and the seat of National Government.

Hilton Global Foundation Commits $5.4M to 18 Organizations Creating Pathways to Opportunity

Hilton Global Foundation Commits $5.4M to 18 Organizations Creating Pathways to Opportunity

The Hilton Global Foundation (HGF), the global philanthropic arm of Hilton, a global leader in hospitality, announced today it has invested $5.4 million in 18 nonprofit organizations across the globe working to expand career opportunity, advance community resilience and make the world better to travel. These grants represent HGF’s largest annual investment to date supporting projects that align with Travel with Purpose, Hilton’s strategy to drive positive impact and deliver lasting value for its people, hotels, communities and guests. This year’s Hilton Global Foundation grantees are expanding pathways into hospitality careers, equipping youth with job-ready skills, addressing food insecurity and reducing waste while strengthening economic and community resilience around the world.