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Iberia Launches Its ChatGPT App, a New Conversational Experience for Travel Planning

Iberia Launches Its ChatGPT App, a New Conversational Experience for Travel Planning

Iberia today unveiled its ChatGPT app at South Summit, one of the world's leading innovation and entrepreneurship events, marking the latest evolution of its AI-powered conversational experience. Developed using OpenAI technology, Iberia’s ChatGPT app enables more natural, flexible and contextual travel search experiences within ChatGPT. With this launch, Iberia continues to explore new digital channels capable of supporting customers throughout their journey, from initial inspiration to accessing the booking process within the Iberia ecosystem.

Visit Qatar CEO Concludes Official Visit to China

Visit Qatar CEO Concludes Official Visit to China

As part of strategic efforts to attract more visitors from the Chinese market, Eng Abdulaziz Ali Al Mawlawi, CEO of Visit Qatar, led an official delegation to China, signing two strategic Memoranda of Understanding (MoUs) with industry leaders Fliggy and Huawei to elevate the visitor experience through advanced artificial intelligence (AI).

IHG Hotels & Resorts Advances Conversational AI Search Capabilities

IHG Hotels & Resorts Advances Conversational AI Search Capabilities

As people rapidly turn to AI to plan trips – now used by more than half of U.S. travelers* – IHG Hotels & Resorts (IHG) is making it easier for them to find hotels and book their stays. IHG has launched an IHG app in ChatGPT, and will soon add AI-powered conversational search within IHG.com and the IHG One Rewards app. A New Way to Discover IHG in ChatGPT

Hilton Unveils New Workplace Research

Hilton Unveils New Workplace Research

As work becomes more digital, fast-paced and increasingly disconnected, a critical driver of workplace performance in every sector is being overlooked: human-led hospitality. Today, Hilton unveiled “The Hospitality Mindset: A New Blueprint for Culture and Performance for Any Industry,” a new report where workers overwhelmingly cite human-centered factors as the strongest drivers of productivity and satisfaction at work. The report combines new workforce research from Ipsos and Morning Consult among U.S. workers with insights from leaders at Hilton’s top-performing hotels to identify the emerging behaviors shaping the future of work and examine how hospitality-inspired leadership can strengthen workplace culture across industries.

Travel Tech’s initiative to accelerate and support the next generation of travel technology

Travel Tech’s initiative to accelerate and support the next generation of travel technology

The Travel Technology Association (Travel Tech) has hosted its latest Start‑Up & Investor Connect Webinar, where five early-stage founders presented a new generation of AI powered innovations designed to modernize how travel is planned, sold and experienced. Across the hour-long pitch session, one theme stood out; AI driven infrastructure is rapidly becoming the defining focus of early-stage travel tech. The session brought together a global group of travel-savvy angel and seed investors, including leaders with deep experience across OTAs, aviation, hospitality technology and destination marketing. Investors were invited to pitch in to the companies’ funding rounds, and offered founders candid feedback on scalability, integrations and real-world applicability.

Bob W to open design-led aparthotel in Stuttgart's historic Bad Cannstatt district

Bob W to open design-led aparthotel in Stuttgart's historic Bad Cannstatt district

Bob W, the award-winning AI - and tech-powered hospitality operator, has announced plans to open a new 136-unit aparthotel in Stuttgart's historic Bad Cannstatt district, bringing its signature blend of technology, design and local storytelling to one of Germany's most significant cultural neighbourhoods. Scheduled to open in 2027, the new property will occupy a site spanning more than 3,000 square metres and is built on the location of a former World War II bunker. The development will feature 136 smart apartments across five floors, alongside a communal kitchen and lounge, co-working space, laundry facilities and a 550-square-metre fitness area.

SITA acquires Big Blue Analytics, developer of OCC Assistant Manager (OCCam)

SITA acquires Big Blue Analytics, developer of OCC Assistant Manager (OCCam)

Airlines around the world will now have access to the most advanced and proven AI-enabled disruption management platform in airline operations. Disruption is aviation's most expensive unsolved problem, costing airlines tens of billions of dollars every year. To address this, SITA has acquired Big Blue Analytics, the team behind OCC Assistant Manager (OCCam), and will scale the platform to airlines worldwide as the foundation of a broader Intelligent Operations Control Center vision.

AI Helps Travelers Spot Booking Red Flags

AI Helps Travelers Spot Booking Red Flags

Artificial intelligence is quickly changing the way people plan travel. For many travelers, AI is no longer just a tool for finding destination ideas or building sample itineraries. It is becoming part of a more practical decision-making process: helping people understand whether a hotel, Airbnb, or vacation rental is actually the right place to stay before they commit.

AI and Content Reshape Attractions & Tours at Trip.com Group's Global Partner Forum

AI and Content Reshape Attractions & Tours at Trip.com Group's Global Partner Forum

Trip.com Group, a leading global travel service provider, explored the future of the Attractions & Tours (A&T) sector at the Attractions & Tours Global Partners Forum, part of the Group's annual Envision.2026 conference. Held at the prestigious Shanghai Concert Hall, the event brought together partners, including attraction providers and travel-sector KOLs, to examine how technological innovation, experience enhancement, and global collaboration are reshaping the fast-moving travel and attractions industry.