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Travelport begins New Distribution Capability transition
Travelport’s Claire Osborne, left, with Meon Valley Travel’s Kelly Doherty make the first NDC booking at the agency’s offices in Leicester

Travelport begins New Distribution Capability transition

Travelport has become the first global distribution system operator to manage the live booking of flights using the International Air Transport Association’s New Distribution Capability technical standard.

The first transaction was made by a British agency, Meon Valley Travel, on Friday for a short-haul low-cost flight from London to Milan issued by a major European carrier.

It was managed on the latest Travelport Smartpoint agency point of sale.

The new capability allows bookings to be made for any services on the airline without incurring a surcharge.

It is the first of a series of products Travelport is developing to accommodate changing airline distribution methods.


The airline industry has been developing NDC since 2012 with the aim of extending customisation to agents and establishing closer relationships between airlines and customers.

Travelport already offers Rich Content & Branding, now used by over 270 airlines and currently distributing over 339 ancillaries for 90 carriers.

Travelport’s new NDC capability is enabled using similar XML connections to those Travelport already deploys with advance passenger information for over 20 low-cost carriers.

Travelport published a roadmap for its initial range of NDC products in February, having been the first GDS operator in December 2017 to acquire Level 3 certification from IATA as an aggregator.

This status is necessary for any organisation seeking to provide vital offer and order management functions. 

Over the next few months the first version of the NDC capability launched this week will be used by a steadily increasing number of agencies and airlines as part of the NDC rollout.

It will also be followed by a series of product enhancements, including a version for online agents in 2019.

Given the complexity of the technology, Travelport has pledged to continue to develop these products in consultation with a wide range of agencies and airlines globally.

Gordon Wilson, Travelport president, said: “This is a landmark moment for airline distribution.

“We are delighted to have taken a lead in bringing the NDC era to life.

“It has required an extraordinary amount of skill and expertise to make this happen and I want to thank my own colleagues at Travelport as well as those at our partners.

“We are still at the very earliest stages of NDC deployment.

“Its evolution will continue to take time as we learn from the practical experience of its first use.

“Meanwhile, we continue to offer a comprehensive global travel commerce platform capable of handling mass volumes of searchable and bookable content at speed for the world’s travel providers and agents.”