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S7 Airlines signs with Amadeus for Altéa passenger service

S7 Airlines signs with Amadeus for Altéa passenger service

Russia’s second largest carrier, S7 Airlines, has signed for the full suite of Amadeus Altéa passenger service system solutions which include reservations, inventory, ticketing and departure control capabilities.

Amadeus Altéa PSS will provide an opportunity for further improvement and optimization of internal processes, allowing passengers in the very near future to evaluate a new approach to travel planning.

“S7 Airlines is a market leader in innovation.

“We actively introduce the most advanced technologies, offering our passengers the most innovative electronic services.

“The transition to Amadeus Altéa Passenger Service System will allow us to optimise all business processes associated with air ticket issuing and passengers’ registration, as well as automate a number of manual operations.


“We chose the best passenger service system.

“The partnership with Amadeus will allow us to change and develop as actively as we want, and provide the best service to our passengers without any technological limitations,” said Tatyana Fileva, deputy chief executive S7 Group.

As of the first half of 2018, more than 200 customers have contracts for one of the Amadeus Passenger Service Systems (Altéa or Navitaire New Skies).

“Travelers expect airlines to deliver a great customer service that is tailored to their distinct needs,” said Julia Sattel, senior vice president, airlines, Amadeus.

“The benefits of using the full Altéa suite go far beyond just airline operations. By joining the Altéa community, S7 intends to be able to deliver an enhanced customer service across its sales and airport environments.”

“Importantly, this agreement also marks a significant milestone for Amadeus, reinforcing our ongoing growth in the Russia and CIS Region.”