The Rezidor Hotel Group has promoted Richard Moore to area vice president of all brands in the UK & Ireland.
In his new role, which begins with immediate effect; Richard is responsible for all 48 properties in Rezidor’s UK & Ireland area portfolio across the Hotel Missoni, Park Inn by Radisson and Radisson Blu brands.
Richard joined Carlson Rezidor in November 2011 as area vice president Park Inn by Radisson in the UK, and was quickly given the additional responsibility for the brand in Ireland and the Nordics in January 2012.
During his time with the company, Richard has forged ahead with a vast improvement and development programme within the Park Inn by Radisson UK portfolio, encompassing almost all elements of the business.
From product quality, operations and service delivery, to maintenance and investment, personnel development, owner relations and regional support structure; large-scale changes and development can be seen across the board.
This programme of activity has seen significant investment in a number of properties and an overhaul of service standards, positively impacting overall guest satisfaction and RGI performance in a number of properties over the last year.
“It’s a very exciting time for Carlson Rezidor and I am really happy to have been given this opportunity to work with such a strong portfolio of brands.
“My time with the company so far has been extremely rewarding, I feel we have made real in-roads in the challenges we set and with a solid team structure in place to support me in this new role, I’m sure we can continue to make improvements and further enhance the hotels and brands within the region” commented Moore.