US health and safety officers have failed Cunard’s luxury Queen Mary 2 in a damning inspection that found everything from cockroaches in the food storage to “extremely dirt” water in the children’s pool.

The U.S. Centers for Disease Control and Prevention inspected the flagship vessel earlier this month. Inspectors carried out the survey unannounced when the ship docked in New York.

As part of its Vessel Sanitation Program, the CDC conducts the inspections of passenger cruise liners docking in US ports twice a year. It grades them on a 100 point scale with a score below 86 considered failing.

The CDC gave the Queen Mary 2 a score of 84.

The report highlighted “numerous food safety violations” in an area where food is stored, “extremely dirty” water in the ship’s Minnows splash pool, “heavily soiled” lines dispensing draught beer in several bars.

In a statement sent to USA TODAY, Cunard suggests the Queen Mary 2’s poor showing during the inspection was an “aberration”, noting the ship has scored above 95 during most previous CDC inspections.

“The poor assessment on 10 June resulted largely from one small area of the ship’s overall operation,” the line says in the statement. “All the issues raised in the report were immediately addressed and have now been corrected.”

Cunard has responded by saying: “On most previous inspections she has scored over 95, on three occasions achieving the maximum of 100.”

“The poor assessment on June 10 resulted largely from one small area of the ship’s overall operation. All the issues raised in the report were immediately addressed and have now been corrected.