Etihad Airways - considered the World’s Leading Airline by the prestigious World Travel Awards - has appointed Luisa Pastrello as general manager for Australia and New Zealand.

Pastrello is an airline and travel industry executive with extensive experience in the Australian and international arena.

Her career includes a number of senior management positions at the Qantas Group and American Express International and a three-year term as advisory board member for Tourism New South Wales.

Etihad chief commercial officer, Peter Baumgartner, said Luisa would bring valuable industry experience and leadership to the airline’s Australasian operations.

“The Australasian market is one of the most significant and diverse in the Etihad Airways network and is strategically important.

“With an impressive track record in sales and marketing management as well as customer acquisition and retention strategy, Luisa’s appointment as general manager combines all the key ingredients for our success as an airline of choice for the consumer and our industry partners.

“It will add impetus to our drive for a bigger share of the consumer’s mind and the outbound travel market in the region.”

Luisa takes up the new appointment from May 21st, reporting to regional general manager Asia Pacific South and Australasia, Lindsay White.