Hilton
has honored its top-performing North American hotels for 2005 at a ceremony that capped off the Hilton General Managers Conference in Austin.The top-performing hotels were chosen from the 240 full-service Hilton properties across the U.S., Canada and Mexico for outstanding performance in the brand’s “Balanced Scorecard” rating system in areas such as customer loyalty, service, quality assurance and customer satisfaction ratings—as well as exemplary efforts in hotel renovation and diversity projects. Each category had three winners for the three types of hotels Hilton offers—resort properties, airport hotels and commercial properties.
“We congratulate these top-performing hotels for helping enable our guests’ journeys to be filled with the sense of renewal, celebration and accomplishment that travel entails,” said Jeff Diskin, senior vice president, Hilton Brand Management, Hilton Hotels Corporation. “These award-winning hotels truly are Masters of the Art of Hospitality.”
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