CHA and American Express were proud to present well-deserved recognition at this years CHIC to two outstanding individuals who exemplify excellence in the Caribbean hospitality service with the presentation of the 2004 “Employee of the Year” and “Supervisor of the Year” awards at the ‘Salute to the Stars of the Caribbean.’
There were many nominees - each an industry star in their own right -which made the selection a difficult process.

“Time and again studies have shown that superior service is a major factor in a guest’s decision to return to a property,” says Dee
Rodriguez, American Express.

“It also becomes an integral part of a hotel’s unique image and identity, an importance the winners certainly understand.”

Employee of the Year: Ms. Dellarese Willimae Frazer, Radisson Cable Beach Resort, Bahamas.

Supervisor of the Year: Mr. Urban Augustine, Windjammer Landing Resort in St. Lucia.

Well done from Caribbean Travel News.
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