Here Breaking Travel News speaks to general manager, Anil Vernon D’Souza, to find out how it feels to have been honoured by voters from around the globe.
Breaking Travel News: Having claimed a top title at the World Travel Awards, how does it feel to have won?
Anil Vernon D’Souza: It is a great honour to have been bestowed upon us by our customers.
It feels great to be winning this award in two-year succession.
That makes it more reason, to win it again and make winning a habit.
Cihan Group, which has the franchise for Hertz in Iraq, is also proud of this award.
BTN: How will the trophy help you to promote Hertz in Iraq as we move into 2022?
AVD: The Hertz franchise under Cihan rental car company has redefined the concept of car rental in Iraq.
It was just a matter of time until corporate customers and non-government organisation realised the difference in renting with us.
Now this award is like a shot in the arm and will boost our desire to exceed customer expectations.
BTN: What is that caught the eye of voters; what do you think it is that separates Hertz from its competitors in the Middle East?
AVD: We offer a range of brand-new cars, all below two years in age, as well as 24/7 access to our office, vehicle repair at dealer workshop and a network of offices all over Iraq.
There is also our ability to purchase vehicles in bulk quantity through our owners, Cihan Group, customer service, proper care in handling Covid-19 protocols and, importantly our frontline and support staff – all of which made it all happen.
Find out more about Hertz on the official website.