Arne Sorenson, chief executive of Marriott International, has reiterated a commitment to cleanliness at the hotel giant.
The Covid-19 pandemic has required the company to raise its standards to an even higher level, with new protocols for the current circumstances, he said.
Marriott has put in place a multi-pronged approach designed to meet the health and safety challenges presented by the outbreak – with more details here.
“We are all facing an historic battle and most days it is simply about rolling up our sleeves to fight that battle.
“There are countless moments of humanity and resilience – I see them in how our hotel teams and individual associates are responding to the crisis around them,” said Sorenson.
“And that fills me with tremendous hope for the future.
“We don’t know when the Covid-19 pandemic will be over or when our lives will return to some sort of normalcy.
“But we want our guests and our associates to know that when the time comes to travel once again, we will be ready to welcome them back to a safe and clean hotel environment.
“Until that time, please stay safe and healthy.”
To convey the gravity of the situation, Marriott tapped a hospitality veteran, the son of our founder and someone who, like his father, has been known to conduct cleanliness inspections while touring hotels – executive chairman and chairman of the board, Bill Marriott.
Take a look above.