United now texts customers links to local, live radar maps during weather delays, as part of its industry-leading effort to give travelers as much real-time information as possible about their trip, especially if things don’t go as planned. For the past few years, the airline has used dedicated teams to write and send text messages to customers that give near-instantaneous details about a given flight – everything from gate changes and boarding times to more specifics regarding aircraft swaps, crew rescheduling and weather events – and the teams now use generative artificial intelligence (gen AI) tools to assist in giving more travelers real-time updates during flight delays.

United has debuted a new onboard safety video where more than a dozen United employees provide clear, easy-to-follow demonstrations of critical safety procedures. The video was filmed inside a life-sized, airplane-inspired sequential reaction machine, with a creative concept designed to capture and keep the attention of even the most frequent fliers.

United Airlines announced today that it is installing new, larger overhead bins on its Skywest operated Embraer E175 fleet that will provide more room for passengers’ roll aboard carry-on bags.

United plans to resume a daily flight from New York/Newark to Tel Aviv, the first step in restoring vital passenger and cargo service that was suspended in October. The initial Newark-Tel Aviv flights on March 2 and 4 will stop in Munich to ensure all service providers are ready to support non-stop service to and from Newark. No Newark departures to Tel Aviv are planned for March 3 and 5. Our goal is to resume daily nonstop service to Tel Aviv beginning March 6.

Aircastle, Air New Zealand, Embraer, Google, HIS, Natixis CIB, Safran, and Technip Energies are now part of first-of-its-kind effort to reduce emissions and drive production of sustainable aviation fuel (SAF) by providing startups with both financial and strategic capital

United Airlines has announced it has filed an application with the U.S. Department of Transportation (DOT) for daily nonstop flights between Houston’s Bush Intercontinental Airport and Tokyo’s Haneda Airport. If approved, United will become the first U.S. carrier to fly nonstop service between Houston and Haneda.