For summer 2014, Thomson and First Choice will be flying twice a week to Palma, Majorca, and adding Ibiza to their schedule – tripling their service from London Southend Airport in just 12 months.

Thomson and First Choice holidaymakers will now have the option to speak to a member of the TUI UK & Ireland Social Media Customer Service team at any time before, during or after their holiday. The move will see the team increase to fifteen (twelve advisors, two senior advisors and one manager) all working shifts to be online 24 hours a day, seven days a week via the Thomson and First Choice Facebook and Twitter pages.

Thomson Airways will next year become the first leisure carrier to begin passenger operations with the Boeing 787 Dreamliner. The airline, part of the European tour operator TUI, plans to introduce the type into service from May 1st, 2013 and is currently looking at the exciting network opportunities the modern generation airliner will bring to its customers.

With the winter sun holiday period just around the corner, Thomson has launched a brand new smartphone app which includes discount vouchers, information on local events and bookable excursions. The free downloadable app allows users to take advantage of special offers while on holiday, find out about events happening in the resort they are staying as well as being able to search and book Thomson excursions direct from their smartphone.

Thomson Airways – which is set to become the first UK airline to fly the 787 Dreamliner from May 2013 – has welcomed the new aircraft into the UK. The exhibition formed part of the Dream Tour, organised by manufacturer Boeing, and unveiled the planned interior and new livery of its 787 aircraft. 

Thomson.co.uk has launched a new interactive graphic which quickly and easily tells users where’s hot and when by mapping out most major European cities by their climate.