Swiss Air Lines News
SWISS launches 24/7 customer service via social media
SWISS has further enhanced the scope of the customer services it provides via the Facebook and Twitter social media platforms. Customers can now use these online channels to contact the airline’s Service Center at any time of the day or night with any inquiries or issues they may have: on flights, tickets, rebookings and similar. The new expanded facilities were introduced on Sunday 1 July.
SWISS taps into New York commuters
SWISS and Switzerland Tourism are rolling out some new initiatives to showcase their fuel efficient Airbus aircraft to NYC subway commuters. As part of their strategy, they are launching an online competition.
Travelport and SWISS sign new full content agreement
Travelport has revealed a new, multi-year global content agreement with Swiss International Air Lines Ltd. (“SWISS”). Through this agreement, Travelport has ensured that its Galileo and Worldspan travel agency customers worldwide have access to the full published content of SWISS.
SWISS sets national air transport record
Swiss International Air Lines this week welcomed aboard the 15 millionth passenger of the year, improving significantly on the previous record of 14,168,718 passengers set in 2010.
Swiss voted Europe’s Leading Business-Class Airline, 2011 World Travel Awards
Swiss International Air Lines has been named “Europe’s Leading Airline Business Class” in this year’s World Travel Awards.
Swiss introduces new amenity kits for First and Business Class
SWISS is providing a new range of amenity kits for its First and Business Class passengers. The new products, which will be introduced this August, offer SWISS’s premium travellers the very best of Switzerland in amenity terms, too, with top-quality items from the likes of Bally, La Prairie, Valmont and QWSTION.
SWISS adds Beijing to its network and expands service from Geneva
Swiss International Air Lines is to offer a new daily non-stop service between Zurich and Beijing from February 2012.
Swiss WorldCargo co-founds IG Air Cargo Switzerland
Swiss WorldCargo, the airfreight division of Swiss International Air Lines, is pleased to announce that it is a founding member of IG (Interest Group) Air Cargo Switzerland
Swiss’ new apps for Android and Nokia smartphones
SWISS has introduced new applications (“apps”) for the Android and Nokia smartphones. With similar functions already successfully provided for the BlackBerry, iPhone and Windows Phone 7, SWISS now offers apps for most smart mobile phones.
Swiss WorldCargo serving 4 new destinations with Edelweiss Air
Swiss WorldCargo is expanding its network in the summer flight schedule thanks to the capacity agreement with Edelweiss Air.
Swiss expands services from Geneva and Basel
Swiss International Air Lines is substantially expanding its range of services from Geneva and Basel in its 2011 summer schedules.
SWISS reports a solid operating profit of CHF 368 million
After a challenging year, Swiss International Air Lines (Group) reports an operating profit of CHF 368 million for 2010.