Mandarin Oriental has been recognised with three top prizes at the World Sustainable Travel & Hospitality Awards. The luxury hotelier won titles for: • World’s Leading Sustainable Energy Efficiency Initiative 2025 • World’s Leading Sustainable Cultural Heritage Project 2025 • World’s Leading Sustainable Policy Initiative 2025

Ireckonu, the leading provider of middleware solutions and customer data platforms for the hospitality industry, today shared its 2025 milestones, highlighting its strengthened leadership position and significant growth within the luxury segment. After several years supporting the operations of premium hotel brands, Ireckonu has continued to expand its global portfolio over the past year, adding Aman, Dorchester Collection, and other luxury groups to its client portfolio.

Mandarin Oriental has announced that it will manage and rebrand the San Clemente Palace Hotel in Venice, Italy. Situated on its own exclusive five-hectare private island, this serene, historic retreat seamlessly combines the seclusion of a resort with effortless access to the cultural heart of Venice. Enjoying unique views of the Venetian lagoon, just an eight-minute boat ride from San Marco Square, the hotel is surrounded by curated gardens and the peaceful waters of La Serenissima.

Mandarin Oriental Hotel Group is pleased to announce the appointment of ShaoWei Ong as Chief People & Culture Officer, effective 17 March 2025. ShaoWei will report directly to the Group Chief Executive, Laurent Kleitman and join both the Executive Committee and the Group Leadership Team, reflecting the Group’s commitment to placing its people at the heart of its operations. Amanda Hyndman, who has held the dual roles of Chief People & Culture Officer and Chief Operating Officer, will now focus fully on her responsibilities as COO.

Mandarin Oriental has announced the appointment of Amanda Hyndman to the position of Chief Operating Officer, effective 1 November 2024, following the retirement of Christoph Mares. At this time, she will also continue in her current role as Chief People & Culture Officer. Amanda Hyndman’s career spans over 30 years in the luxury hotel industry and she has been with the Group for 18 years. In that time, she has held several senior management roles in Mandarin Oriental hotels in the UK, Hong Kong, Bangkok and Washington DC as well as Area Vice President roles overseeing hotels in the UK, Germany, Czech Republic and Switzerland and thereafter Hong Kong, Macau and Southern China. Her impressive contribution to the success of the Group led to her appointment as Group Director of Quality & Rooms in 2020 and her subsequent appointment in May 2023 as Chief People & Culture Officer with a task of driving the Group’s evolution from HR to People & Culture.

Mandarin Oriental Hotel Group has announced a new benchmark in luxury hospitality in one of Europe’s most culturally-rich cities, following the renovation and rebranding of the former Gellért Hotel in Budapest. The renamed Mandarin Oriental Gellert, Budapest is expected to open in 2027 as a reimagined Art Nouveau architectural gem with a focus on wellness.