British travellers are unable to resist the lure of the hotel minibar, according to research* by leading hotel booking website Hotels.com. Almost half of those surveyed (46%) regularly give into temptation whilst on their travels, and spend an average of £15.44 on minibar treats every time they go away. When totalled up for the whole nation, the Great British Minibar Bill quickly adds up to a staggering £526 million a year.
Hotels.com has selected Eptica’s Email Management solution to drive operational efficiency within contact centres in five locations worldwide.
Hotels.com has started 2008 with the launch of five new European local language sites in Greece, Turkey, Iceland, Hungary and the Czech Republic.
By Alex Lewis A week after Hotels.com, currently the world’s largest specialised supplier of hotel accommodation, launched their multi-million pound advertising campaign in the UK I had the pleasure of meeting Robert Diener, the company’s co-founder and President in the comfortable surroundings of the De Vere Cavendish St James Hotel in Jermyn Street. Robert enthusiastically explained the peerless position Hotels.com has in it’s native U.S and more importantly their plans to make the brand a household name in Europe.