Cloudbeds News
Cloudbeds unveils Cloudbeds Labs to lead AI revolution in hospitality
Cloudbeds, the innovative leader in hospitality management technology, today announced the launch of Cloudbeds Labs, a dedicated innovation hub, created to accelerate the industry’s transition to AI-driven operations. The new division debuts with two breakthrough solutions powered by Cloudbeds Intelligence – Signals and Engage – that mark the company’s bold step toward building the hospitality sector’s unified AI layer.
Cloudbeds report signals new priorities for hostels in 2025
Cloudbeds, the premier hospitality management software platform, has today released the second edition of its annual State of Hostels report. The findings point to a shift in focus for hostelers in 2025. As labor shortages persist and travelers become increasingly price-sensitive, 2025 is emerging as the year of optimizing performance – with hostel operators under pressure to improve efficiency and profitability.
Safestay selects tech leader Cloudbeds as part of its “Platform for Growth” strategy
Safestay PLC, one of Europe’s largest hostel groups, is pleased to announce its partnership with Cloudbeds, the industry’s premier hospitality management platform. As part of the multi-year partnership starting in January 2025, Safestay will move its 20-strong Europe-wide hostel portfolio onto the Cloudbeds Enterprise Platform, building its technology stack on Cloudbeds’ award-winning PMS. The move is part of Safestay’s ‘Platform for Growth’ strategy through which it is investing for future success.
Poor hotel tech is affecting employee retention, Cloudbeds finds
Cloudbeds, the premier hospitality management software platform, has revealed 38% of hotel employees say their experience with property management systems (PMS) influenced their decision to leave a job. Cloudbeds’ newly unveiled user experience research found that while hotel employees generally rate their PMS highly for usability and productivity, issues such as system complexity, slow learning curves, and poor integrations create daily frustrations that can directly impact staff retention.
Cloudbeds ranked among North America’s fastest-growing companies
Cloudbeds, the premier hospitality management software platform, has today announced it has been named as part of the Deloitte Technology Fast 500™ – a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America. Over the past three years, Cloudbeds has achieved a revenue growth of 473%, driven in part by its pioneering technological innovations that have solidified the platform’s position at the forefront of the hospitality industry.
The Hotels Network and Cloudbeds partner to enhance direct channel bookings for hoteliers
The Hotels Network (THN), a full-stack growth platform for hotels worldwide, and Cloudbeds, the premier hospitality management software platform, have entered a strategic partnership designed to help hoteliers optimize their direct channel strategies. With this collaboration, Cloudbeds clients can now leverage THN’s advanced personalization platform, which includes AI-powered tools for crafting tailored website messages, real-time price comparison, and predictive analytics, all aimed at boosting conversion rates and revenue. Combined with Cloudbeds’ comprehensive platform for property management, booking engines, and channel management, hoteliers will gain valuable insights into guest behavior and preferences, enabling them to create seamless, personalized booking experiences that drive direct revenue and improve overall operational efficiency.
Cloudbeds unveils industry’s first ‘smart hospitality engine’, powered by causal and multimodal AI
Cloudbeds has today revealed plans to become the world’s first property management system (PMS) to connect every facet of hotel operations into a single intelligence network, powered by causal and multimodal AI. Unveiled at Cloudbeds’ Passport User Conference on October 23, the technology provider’s first-of-its-kind ‘smart hospitality engine’, Cloudbeds Intelligence, will sit at the core of its platform, empowering hoteliers with real-time insights and actionable recommendations across their entire operations.
Cloudbeds and Mirai join forces to transform hotel distribution and marketing
Cloudbeds, the premier hospitality management software platform, and Mirai, a leader in hotel distribution technology and direct booking optimization, have today announced a strategic partnership aimed at transforming how hotels manage bookings, distribution, and marketing. The agreement will provide joint customers with advanced tools to optimize their direct bookings, streamline their operations, and expand their digital marketing efforts.
Cloudbeds to usher in the era of ‘decision intelligence’ at upcoming Passport conference
Cloudbeds, the premier hospitality management platform, is set to usher in the era of ‘decision intelligence’ for the hospitality industry at its upcoming Passport User Conference on October 23, with the unveiling of Cloudbeds Intelligence.
Global Hospitality Technology Leader Linda Vallner joins Cloudbeds as Vice President for EMEA
Cloudbeds, the innovative leader in hospitality management technology, has today announced the appointment of former Oracle and Protel executive Linda Vallner as Vice President for Europe, the Middle East and Africa. Vallner’s appointment signals the company’s commitment to enhancing and solidifying its presence in the EMEA region. An expert in the property management system (PMS) domain, she has held senior roles at Protel Hotelsoftware and Oracle Hospitality, including Director of the OPERA Product Suite.
Cloudbeds welcomes AI and Machine Learning pioneers to revolutionize hospitality technology
Cloudbeds, the innovative leader in hospitality management technology, today announced the strategic hiring of AI visionaries Amit Popat, Head of Machine Learning, and Nikhil Shah, Head of Data Science. This move marks a significant investment in artificial intelligence by Cloudbeds, aimed at developing unparalleled applications for the hotel industry and ushering in a new era of what’s possible for hoteliers.
Cloudbeds redefines PMS with native business intelligence for hoteliers
Cloudbeds, a global leader in hospitality management software, has become the first property management system to provide hoteliers with a native and hospitality-specific business intelligence (BI) solution. Built entirely in-house, Cloudbeds Insights is native to the Cloudbeds PMS and is designed to reduce the hospitality sector’s reliance on industry-agnostic BI solutions, giving customers unprecedented data access and flexibility within their PMS.