In a filing submitted last week to the Department of Transportation (DOT) in response to its Enhancing Airline Passenger Protections final rule, ASTA spoke out on behalf of travel agents and the traveling public and asked that the DOT defer the implementation of two rules that mandate how travel agents disclose baggage fee information and that would negatively impact agents’ ability to remain competitive.
ASTA released the results of its 2010 Technology and Web Usage Report, which found that travel agencies have begun to see strong value in their websites, with an average of 27 percent of client requests coming through their website, representing 18 percent of all agency revenues.
ASTA has applauded the report of the Blue Ribbon Panel for Aviation Security that has been operating under the auspices of the United States Travel Association (USTA). The report, was entitled “A Better Way: Building a World Class System for Aviation Security”.
The American Society of Travel Agents (ASTA) has set its sights on the next level with news of the appointment of industry veteran and marketing guru Tony Gonchar as the new CEO. Gonchar will take up the role at the world’s largest association for travel professionals on 3 January 2011, and brings more than 25 years of experience, including top roles at Virtuoso, Expedia and Microsoft.
The American Society of Travel Agents (ASTA) and the International Air Transport Association (IATA) reached a compromise on IATAå‘s application to the Internet Corporation for Assigned Names and Numbers (ICANN) to oversee the distribution of a new Top Level Domain (TLD) .travel.
The American Society of Travel Agents (ASTA) released the findings of its new two-part survey on travel agent expertise and consumers’ concerns with booking travel online. The study asked ASTA-member travel agents what services they provide that the Internet cannot and what common complaints their clients have with booking travel online.