Founded in 1998, Roger Walker Travel offers an extensive range of holidays around the world alongside its own ski tour operating business. The independent agent prides itself on providing personal customer service, including hand-delivering travel documents and helping clients with online check-in.
A recent European Court of Justice ruling has confirmed that the obligation under the 1990 EU Package Travel Directive to provide the consumer with financial protection against the risk of the organiser’s insolvency amounts to a guarantee that the consumer will be refunded or repatriated in this situation.
The recent announcement by First Choice to adopt an all-inclusive business model is a blow to local economies and a slap in the face to Sustainable Tourism claims Association of Independent Tour Operators.
Specialist holiday companies within AITO have green priorities for the new UK Government to bear in mind…
Study suggests resilient travel industry outperforming downbeat expectations