Hawaiian Airlines yesterday transitioned to the same Sabre passenger service system (PSS) used by Alaska Airlines, a significant integration milestone that provides guests flying with Alaska Airlines and Hawaiian Airlines a more seamless and consistent travel experience from booking to boarding across a growing global network. The combined company's shared PSS serves as the central reservation technology that connects the digital tools and programs used by guests and employees; from websites, mobile app, Atmos™ Rewards and Huaka'i by Hawaiian loyalty programs, to airport kiosks and reservation records.

Mews, the operating system for hospitality, has been selected by Zion White Bison Resort, an award-winning luxury glamping and recreational vehicle destination near Utah’s Zion National Park, to unify operations, deliver a seamless guest experience and support continued growth. In just five years, Zion White Bison has become one of the leading glamping resorts in the United States, offering luxury teepees, covered wagons and cliff dwellings alongside more than 150 full-hookup RV sites. However, managing two distinct accommodation types meant operating two separate property management systems, creating operational complexity and a fragmented guest experience.

Adalte, the leading distribution system for travel packages and multi-day tours, has announced today a strategic partnership with Repayd, a purpose-built Merchant of Record payment solution for the travel industry. The integration is designed to simplify and strengthen payment operations for travel professionals managing complex, multi-day itineraries across multiple suppliers and currencies. Optimising the multi-day tour workflow

The Global Restaurant Investment Forum (GRIF) and boutique hospitality consultancy Juniper Strategy Ltd have today launched the UAE Hospitality Industry Barometer, a research-led report combining real-time operator insight with analysis of past global crises to show how hospitality businesses are performing today, why confidence remains strong, and how the sector is expected to recover.

Virgin Atlantic has become the first airline in the world to launch an app within ChatGPT, opening up a new way for customers to discover and plan their next trip simply by asking. Building on Virgin Atlantic’s AI-powered Concierge, the Virgin Atlantic app in ChatGPT allows customers to search for flights using everyday language, whether they’re dreaming of a beachside escape to sun-soaked Barbados, planning a last-minute trip to the bright lights of New York, or looking to soak up the vibrant energy of Delhi.

The tool allows more than 100,000 members in 139 countries to manage bookings, check points, and administer their professional profiles in real time from iOS and Android devices. What benefits does the new application offer to travel agents? The tool has been designed to optimise the daily operations of the retail sector. The application focuses on the digitalisation of processes that previously required more complex management, now allowing immediate access to the entire portfolio of RIU Hotels & Resorts.