Hotel News Page 32
Humanizing Hospitality: Why Choosing a Technology Partner with Heart Brings Many Happy Returns
As the 2026 tradeshow season begins, hotel leaders are evaluating technology in an environment shaped by ongoing labor constraints, rising guest expectations, and an intensified focus on operational efficiency. While innovation continues to accelerate across the hospitality technology landscape, the most meaningful progress will be driven not by novelty but by how effectively technology supports the people who power hotel operations.
Innspire and EHVA.ai Announce Strategic Partnership to Deliver True Global Operational Autonomy
Innspire, a leading provider of AI-powered guest engagement and hotel operations technology solutions for the global hospitality industry, including Highgate, Virgin Hotels, Hilton Grand Vacations, Davidson Hospitality, and Remington Hospitality, announced the signing of a Strategic Partnership and Channel Reseller Agreement with EHVA.ai, the conversational voice AI platform purpose-built for high-call-volume hospitality operations. Under the agreement, Innspire will serve as a channel partner and reseller for the EHVA.ai voice AI platform across its global hotel portfolio. The unified voice and text solution will provide a seamless flow of up-to-date and contextually relevant information, giving guests more choice in how they communicate with the hotel.
Scrappy Always Wins: Why Hospitality’s Future Belongs to the Nimble
The hospitality industry has never been static. Change, disruption, and unpredictability are constant in our business. But over the past several years, the pace and intensity of that disruption has accelerated in ways few could have anticipated. Labor challenges, evolving guest expectations, shifting distribution channels, rapid technology advancement, and increasing operational complexity have all forced hotel leaders to rethink how they operate.
The Westin Playa Vallarta Debuts as Westin's First All-Inclusive Resort in Mexico
The Westin Playa Vallarta, an All-Inclusive Resort has officially opened as Westin's first all-inclusive property in Mexico. Located along the shores of Banderas Bay, the resort introduces a refined, experience-driven interpretation of all-inclusive travel – one shaped by thoughtful design, chef-led culinary experiences, and Westin's longstanding commitment to well-being.
Ashore Oceanfront Hotel Joins Marriott Bonvoy
Ocean City's celebrated shorefront haven, Ashore Oceanfront Hotel ("Ashore") has joined the Marriott family and the Bonvoy rewards program. Guests can now book their next retreat to Ashore on Marriott.com and Bonvoy members can earn and redeem loyalty points. In the coming months, Ashore will join Marriott's acclaimed Tribute Portfolio, Marriott's family of independent full-service hotels offering localized travel experiences in the world's in-demand travel destinations. Ashore Oceanfront Hotel is offering 3,000 bonus Marriott Bonvoy points, any day of the week, nightly for stays through the end of year.
MGM RESORTS INTERNATIONAL REVEALS LINEUP OF COCKTAIL, CULINARY & VIP EXPERIENCES FOR DRINK LAS VEGAS
Set to debut September 24–27, the inaugural Drink Las Vegas unveiled today its first wave of star-powered programming, bringing an unprecedented assembly of world-class culinary and beverage talent to the Las Vegas Strip. Hosted by MGM Resorts International and produced by a21, an acclaimed experiential event agency, this four-day spectacle will bring together industry icons, global tastemakers, and landmark talent across more than 30 venues. The city's most iconic food and beverage venues within ARIA, Bellagio, The Cosmopolitan of Las Vegas and Park MGM will set the stage, firmly establishing MGM Resorts as a driving force in the global culinary and cocktail scene.
Most hoteliers use AI daily, but guest experience still needs a human touch
AI is no longer a side project in hospitality. New research from Mews shows that 98% of hoteliers have used AI across their operations in the last six months. On average, it is involved in 11 of the 19 most common hotel tasks and handles more than half the workload in those tasks. Adoption spans front office, commercial, F&B and leadership, and is highest in upper-midscale, upscale and luxury properties.
Hilton Accelerates Lifestyle Portfolio Growth in the Caribbean and Latin America
Hilton has announced the signing of Almare Beach Resort Las Terrenas, Curio by Hilton. Slated to open in 2028, the resort will be located in Las Terrenas, a picturesque destination on the Dominican Republic’s Samaná Peninsula, celebrated for its white-sand beaches, turquoise waters, and relaxed Caribbean vibe. Almare Beach Resort Las Terrenas will join a global set of remarkable properties that provide travelers with a one-of-a-kind stay experience in the world’s most discerning destinations. The property is owned by DACC Investment Blu SRL.
As Travelers Hit the Highway During America’s 250th Anniversary, Hilton Celebrates
As Americans hit the road during the country’s 250th anniversary, Hilton is celebrating all summer long. Next week, Hilton is kicking off Hilton Honors America Experiences with a dozen unexpected and unforgettable road trip experiences for only 250 Hilton Honors Points per trip, Hampton by Hilton stays and gas included. These road trip packages, available on a first-come, first-served basis, will drop on the Hilton Honors Experiences platform starting on May 26th. From gazing at the starry sky in Utah or spectacular fireworks over the nation’s capital to joining quirky fan festivals for UFO or pickle enthusiasts to discovering America during an ultimate two-week open road adventure – 2026 Jeep® Grand Cherokee included – new Hilton Honors America Experiences will be added throughout the summer.
Divi Resorts Launches Memorial Day Flash Sale: Stay 7 Nights, Pay for 6 Across the Caribbean
This Memorial Day sale comes with a free night in the Caribbean. Divi Resorts, one of the most established resort collections in the Caribbean, is giving travelers the ultimate reason to finally use that PTO with its Memorial Day Flash Sale: book six nights at any participating property and receive the seventh night absolutely free.
Beaches® Turks & Caicos Lights Up Grace Bay Beach with Star-Studded Debut of Treasure Beach Village
Beaches Resorts commemorated the arrival of Treasure Beach Village at Beaches Turks and Caicos with a spirited celebration weekend that drew celebrity guests, dignitaries, global media, and VIPs to the shores of Grace Bay Beach. A curated lineup of immersive events and experiences marked the debut of the $150 million, all-suite expansion, bringing every corner of the resort to life and celebrating the moments that matter most, together.
Gaylord Hotels' Spectacular Summertime Programming Kicks Off Nationwide
Gaylord Hotels unveils its extraordinary summer lineup across six iconic resorts, headlined by the expansion of Super Hero Summer featuring DC and the introduction of All-American SummerFest. From exclusive DC Super Hero experiences to dazzling firework celebrations and poolside parties, each resort transforms into the ultimate family-friendly seasonal destination. To book rooms and buy activity tickets, visit www.gaylordhotels.com.