Airline News Page 28
Lufthansa launches new Premium Onboard Experience in all classes on all long-haul flights
One airline, two years of development, three clear principles, and four cabin classes – FOX takes off – FOX stands for Future Onboard Experience and will be Lufthansa’s new long-haul service starting May 6. The new service concept represents one of the largest investments in the premium onboard customer experience in the airline’s history. With a clear focus on the guest, all onboard service elements and processes have been redesigned: across all travel classes and on all long-haul flights—with and without Allegris—and on all aircraft types. The new First Class service was launched at the end of March, with Business, Premium Economy, and Economy Class following on May 6.
Ethiopian Airlines Receives Best Airline in Africa 2026 APEX Passenger Choice Award
Ethiopian Airlines has received Best Airline in Africa 2026 APEX Passenger Choice Awards, a recognition that reflects the confidence and loyalty of passengers who continue to choose the airline across its global network. The award highlights Ethiopian Airlines’ steady focus on delivering a smooth, comfortable, and dependable travel experience, from the moment passengers book their flights to the time they reach their destinations. Consistently strong service, onboard comfort, and operational reliability have all played a role in meeting the changing expectations of today’s travelers.
Emirates is reconnecting the world through Dubai with 96% of its global network restored
Emirates is marking a near-full return to operations, with 96% of its global network now restored, following a period of disruption. In the past weeks, the airline has progressively resumed services across the Americas, Europe, Africa, West Asia, the Middle East/GCC, the Far East and Australasia. Today, the airline operates to 137 destinations across 72 countries, with over 1,300 weekly frequencies, representing 75% of pre-disruption capacity. The airline is offering more flights, more seats and more options each day while reaffirming Dubai's position as a vital hub through which global travel moves.
American Airlines takes action to support Spirit Airlines customers and team members
The American Airlines team is doing everything we can to support Spirit Airlines customers and team members affected by Spirit's immediate wind-down of operations. We are in touch with the Administration, including the Department of Transportation, on steps we are taking to help mitigate the impact on the communities Spirit serves and the traveling public. To help customers whose travel may be disrupted, we immediately put rescue fares into place on Spirit routes where American also offers nonstop service. American serves 70 of the 72 airports Spirit presently serves, and 67 of the specific routes Spirit currently operates. We are also reviewing opportunities to add additional capacity — including utilizing larger aircraft and adding flights on critical routes — to support as many affected passengers as possible.
Singapore Airlines Selects Starlink To Deliver Next-Generation High-Speed In-Flight Wi-Fi
Singapore Airlines (SIA) customers will enjoy an enhanced in-flight Wi-Fi experience from the first quarter of 2027, with the progressive introduction of Starlink’s low Earth orbit (LEO) satellite‑based broadband service on board SIA’s Airbus A350-900 long‑haul (LH), A350-900 ultra‑long‑range (ULR), and A380 aircraft.
SriLankan Airlines Leads with Two Category Wins in South Asia at PAX Awards
SriLankan Airlines led with two wins in the Airline Award category for South Asia, securing both Best Overall Passenger Experience and Most Improved Airline at the PAX International Readership Awards 2026 held recently in Hamburg, Germany. The awards celebrate the industry’s best and brightest, with winners determined by votes from PAX’s global readership. The Best Overall Passenger Experience – South Asia award recognises an airline that delivers an exceptional onboard experience to passengers across multiple service areas, including meal service, inflight entertainment and seating. At SriLankan Airlines, this entails meticulous planning at every stage of the passenger journey, supported by collaboration among multiple teams and continuous monitoring and refinement.
Spirit Airlines’ Exit Removes 21.3 Million Seats from the U.S. Air Connectivity Network
A total of 21.3 million seats will be removed from the U.S. aviation market following Spirit Airlines’ announcement to end operations on Saturday, May 2, creating a significant impact on air connectivity across the United States—particularly within the low-cost segment and key domestic routes—according to an analysis by Data Appeal and Mabrian (Almawave-Almaviva Group). The vast majority—91.3% of this capacity—corresponds to domestic routes, while the remaining seats were allocated to international services connecting the U.S. mainly with Mexico, Central America, and the Caribbean.
Qatar Airways Resumes Operations to Iraq
Qatar Airways continues to reinstate its network across the Middle East, announcing the return of passenger flights to Baghdad (BGW), Basra (BSR), and Erbil (EBL) in Iraq, starting on 10 May 2026. In parallel, Qatar Airways will reintroduce freighter services to Baghdad* from 7 May 2026, further supporting cargo flows.
Lufthansa Launches Stopover Program
Turning a layover into a city trip: Lufthansa now offers passengers on Singapore and U.S. routes the opportunity to extend their stopover at the Munich hub for up to seven days. As an additional step, hotels and other tourist offerings in the Bavarian capital can be included in the booking.
FRONTIER AIRLINES ANNOUNCES DISCOUNTED RESCUE FARES TO SUPPORT SPIRIT AIRLINES CUSTOMERS
Frontier Airlines today announced systemwide rescue fare discounts and is also offering a $199 GoWild All-You-Can-Fly Summer Pass to support travelers affected by Spirit Airlines' end of operations, helping customers maintain access to low fares. Frontier currently serves more than 100 routes previously flown by Spirit and will expand further this summer with nine additional routes, plus 15 additional daily flights across 18 former Spirit markets, giving customers more options to rebook their travel plans with confidence while keeping fares low.
SOUTHWEST AIRLINES PREPARED TO ASSIST SPIRIT AIRLINES' CUSTOMERS FACING TRAVEL DISRUPTION
Southwest Airlines Co. is prepared to assist travelers affected by disruptions related to Spirit Airlines' cessation of operations. Customers holding Spirit reservations may only access special Southwest fares at Southwest ticket counters at their departure airport for eligible routes through 11:59 p.m. CDT on Wednesday, May 6.
Virgin Atlantic Launches Challenge on Strava to Turn Movement into Premium Travel Experiences
Virgin Atlantic is launching the Virgin Atlantic Passport Challenge on Strava – a global fitness-meets-travel rewards challenge inviting participants to turn movement into premium travel experiences. Beginning Wednesday, May 6, Strava users who log the most miles during the challenge period will be entered to win 1 million Virgin Points. Points can be redeemed for future travel with Virgin Atlantic and across the broader Virgin Red ecosystem, including flights from the US to the UK, Virgin Hotels stays, sailings with Virgin Voyages and more.