Wizz Air has been recognised by OAG* as the world’s most punctual low cost airline in May 2026, achieving an on time performance score of 87.8 per cent and a flight completion rate of 99.99 per cent across its network.

As the airline enters one of the busiest periods of the year, operating a record 1,200 flights a day and carrying more than 200,000 passengers daily, Wizz Air has also introduced a range of operational and customer service measures designed to support reliable performance throughout the summer travel season.

Record operational performance
Wizz Air delivered strong operational results in May, achieving a 99.99 per cent flight completion rate across its network and an on time performance score of 87.8 per cent. According to OAG, these results made Wizz Air the world’s most punctual low cost airline during the month.*

During the summer season, Wizz Air operates around 1,200 flights each day across nearly 200 destinations on multiple continents. A Wizz Air aircraft takes off on average every 72 seconds, carrying more than 200,000 passengers daily between almost 50 countries and 185 airports.

More than 4,000 cabin crew, alongside thousands of engineers and operational specialists, help deliver these services across the network each day.

Preparing for a busy summer
With summer traditionally the busiest period for air travel across Europe, Wizz Air has expanded its operational readiness programme to help minimise disruption and maintain schedule reliability.

A dedicated summer task force has been reassembled within the airline’s operations control centre and is ready to respond quickly to any disruption. Teams across operations, customer service, ground handling and communications remain in constant contact around the clock to ensure issues can be addressed efficiently.

Weather related disruption remains one of the biggest challenges during the summer months. To help mitigate its impact, Wizz Air continues to use artificial intelligence to support operational decision making. Working closely with air traffic control providers, the airline is also adjusting the departure times of selected early morning flights to improve schedule stability throughout the day and create greater flexibility when responding to delays.

In addition, Wizz Air is increasing operational resilience through the deployment of additional standby aircraft and resources across its network.

Passengers can also play an important role in helping flights depart on time. Wizz Air encourages customers to arrive at the airport at least two hours before departure, check baggage requirements carefully before travelling and board promptly when called. Larger bags should be placed in overhead lockers, while smaller personal items should be stored under the seat in front.

New tools to support passengers during disruption
To help customers manage unexpected disruption, Wizz Air has introduced its new Disruption Assistance service, available during the booking process.

On the day of travel, the service automatically monitors flight status and notifies passengers if a flight is delayed by more than two hours or cancelled. Eligible customers are then given access to a simple self service rebooking platform, allowing them to switch free of charge to an alternative flight to their destination, subject to applicable limits.

If the available alternatives are unsuitable, passengers can choose to receive a full refund covering both their airfare and any additional services purchased for the affected flight, including WIZZ Priority and checked baggage, while retaining their original booking.

The airline has also launched Wizz Link, a new feature that allows passengers to manage multiple bookings within a single account, making multi city travel easier to organise.

In another customer focused development, passengers can now order food, drinks and other onboard products directly through the Wizz Air mobile app via Bluetooth, without requiring an internet connection. Orders can be placed before the trolley service begins, helping reduce waiting times and improving convenience during the flight.