United has won six best-of awards for its premium economy class, domestic first class, airport lounges, frequent flyer program, and business class white wine and wines overall in Global Traveler’s 2005 travel industry contest.
“We are pleased that our customers recognize all of the unique services that United and its employees offer,” said Dennis Cary, United’s senior vice president-Marketing. “We work hard to effectively elevate our customers’ travel experiences worldwide.”
“We are proud of these two wine awards, as they reflect our commitment to providing the onboard products our premium customers expect,” said Jane Allen, senior vice president-Onboard Service. “Our customers clearly value our premium inflight service.”
Designed to track lifestyle habits of the magazine’s readers, the survey ran in the magazine’s February, March and April issues. Participants were Global Traveler readers, who are frequent flyers, according to Global Traveler. The awards were announced in the magazine’s January 2006 issue.
“United has done a remarkable job in evaluating and understanding their customers,” said Francis X. Gallagher, publisher and chief executive officer-Global Traveler. “They have done this by segmenting their customers and creating services that answer the needs of different types of travelers. p.s. service, Economy Plus seating and Mileage Plus rewards are excellent examples of this. This offering is a win-win situation for United flyers.”