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United unveils Heathrow EasyCheck-in

United Airlines is introducing its EasyCheck-in system at London Heathrow Airport. This is United’s first European station to install the EasyCheck-in.

According to the airline, customers flying from London on all United Airlines flights with an e-ticket will benefit from a more convenient and faster check-in at the airport.  Dedicated EasyCheck-in machines will allow United’s customers to avoid queues on arrival at Heathrow Terminal 3 by checking them in and printing boarding passes.
 

How it works:

The customer is greeted by an agent who asks standard security questions.

The customer then proceeds directly to United’s six dedicated machines (including one wheelchair accessible unit). The EasyCheck-in machines are simple to use, with a touch screen process and choice of eight language options. The unit scans the machine-readable passport, following which the customer must verify both passport and flight information. The passenger then selects a choice of seat and has the option of inputting Mileage Plus details as well as organising an upgrade if they have sufficient Mileage Plus points.

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Once checked in, the customer can take their bags to a dedicated bag drop desk, conveniently situated next to the units.


Brandon O’Reilly, Managing Director, Airport Operations, Europe and South America said: “The EasyCheck-in system is an important step in reducing the length of time passengers take to check-in.  I am delighted that our customers will have a quick, simple to use automated check-in system that will speed them on their way.”

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