Düsseldorf Airport has outsourced its IT support
to SITA INC (Information Networking Computing) in a contract worth
USD 200 million over ten years, it was announced today.
Thomas Schnalke, Managing Director of Düsseldorf Airport and initiator of
the outsourcing strategy, said: “We want to create an airport of the
future and that’s why we have chosen to partner with SITA INC. Düsseldorf
is growing rapidly and we need to continue to innovate in order to satisfy
passengers and airlines alike. We believe that SITA is best placed to
ensure that we remain on the cutting edge of technological advances in the
industry. Together we can establish an IT platform that can also serve as
an example to other airports and help the industry become more cost
efficient.”

Francesco Violante, Managing Director of SITA INC, said: “Düsseldorf is
the third largest airport in Germany handling 15.3 million passengers per
year. We believe that this partnership will help the airport to become
even more efficient and to grow revenue in the future. SITA INC is very
pleased to be working in such a first-class environment and we are
entirely committed to ensuring that this collaboration is a great success
for all concerned.”

He added: “The airport industry in Germany is of great strategic
importance to SITA INC. Düsseldorf is set to become a model for how a
modern airport campus can be run, maximising the benefits to airlines and
other customers of shared IT systems and data bases including common-use
and self-service check-in kiosks. The outcome will be to simplify the
passenger journey through use of state-of-the art technology.”

SITA won this important outsourcing contract with the strong support of
its partners, EADS Telecom Deutschland GmbH and Siemens AG. There will be
no redundancies among the existing 63 IT staff at the airport.
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