Hilton Unveils New Management Structure
Hilton International Hotels’ new Chief Executive, Ian Carter, has announced a new
structure for the business, effective 1 July 2005. As part of the process of developing his strategy for the global hotel operator, the
structure aims to provide the foundation for Hilton International’s growth over the
next three to five years.Details of Ian Carter’s strategic review will be released later this year. To date,
the new Chief Executive of Hilton International has made no secret that he believes
that operational and commercial excellence must be at the heart of Hilton
International’s strategy.
In line with this focus, the changes to Hilton’s operating structure, shared with
colleagues across Hilton International last week, see the introduction of a new
Commercial Operations Group, which will comprise the Sales, Marketing, eCommerce &
Distribution and IT functions. This will be led by Jurgen Fischer - currently
President, Europe & Africa - who has been appointed President, Commercial Operations
Group. All Presidents report directly to Ian Carter.
Jurgen’s existing role will be taken up by Wolfgang M. Neumann, after two and a half
successful years as President, UK & Ireland. Howard Friedman - currently President,
The Americas - in turn takes over the President, UK & Ireland role. The full
line-up of regional Presidents will be:
áWolfgang M. Neumann - President, Europe and Africa
áKoos Klein - President, Middle East and Asia Pacific
áJean-Paul Herzog - President, Nordics
áSimon Barlow - President, The Americas
áHoward Friedman - President, UK & Ireland
Talking about the announcement, Ian Carter said “As our customers become more global
in their organisation and the Internet becomes increasingly important to our
revenues, it is essential that our own structure and priorities adapt to deliver
this new reality. It is clear that cost efficiencies and better co-ordination will
be achieved through a global approach to brand and distribution management.
“These structural changes give us a major opportunity to improve our performance
through more effective co-ordination and prioritisation. The purpose of the
Commercial Operations Group is to provide consistent, global leadership and
co-ordination of our sales and commercial efforts, all of which should, I believe,
benefit both our customers and our shareholders,” added Mr Carter.
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