Galileo International has enhanced its CarMaster offering with Approximate Total, a solution which provides Galileo-connected agencies with a more accurate approximate total on car rentals by including virtually all applicable charges before the reservation is confirmed.
Over the years additional charges on rental car agreements have increased the variance in the rental quote at time of reservation and the actual price paid by the customer. Approximate Total allows Galileo-connected agents to properly managing customers’ expectations of total car rental charges.
“We designed Approximate Total to support the needs of Galileo-connected agencies, their clientele, and our valued car rental suppliers. More closely approximating the true price of a car rental during the booking process alleviates any last minute surprises, confusion or frustration at pick-up for agency customers,” said Eileen Kennedy, vice president, Marketing, the Americas, Galileo.
Previously, an approximate total has been available on single car vendor availability screens only, requiring agents to make separate availability requests for each car vendor. With this enhancement, agents can compare and contrast multiple car vendors based upon total charges, all on the same screen, thereby reducing shopping and booking time and improving efficiency.
The Approximate Total functionality is also being implemented by Cendant subsidiary CheapTickets.