SkyTeam Opens New Facility at Mexico City
SkyTeam customers
traveling via Mexico City International Airport (MEX) will be accommodated
in a brand new alliance facility, which includes more room, an enhanced
flight information display system, and an expanded passenger drop-off
area. The space will be shared by the six SkyTeam members that currently
serve Mexico City’s international airport. Currently, Air France,
Aeromexico and Delta Air Lines are operating out of the new facility, with
Continental Airlines, KLM Royal Dutch Airlines and Northwest Airlines
scheduled to move to the location shortly. The new facility further illustrates SkyTeam’s customer benefit focus. The
co-located area at the new Bay F1 is within a section of the international
airport that was recently renovated with passenger convenience in mind.
SkyTeam passengers traveling to and from Mexico City will enjoy:
- More accessible passenger-drop off: Located on the first floor of the international terminal building, the facility is now easily reached from both the curbside as well as the parking garage exit.
- Separate arrival and departure areas: In the new area, arrival and
baggage claims are located on the lower level, with departures locate one level above, helping streamline passenger flow.
- More space: The new roomy locale provides SkyTeam passengers with
additional areas to sit, more room to move about and will easily
accommodate the 6,000 passengers who visit the airport each day
throughout the peak season.
- Electronic signage: Ticket desks are equipped with new Flight
Information Display Systems (FIDS) which allow staff to provide
travelers with the most up-to-date flight status and boarding times
available.
In addition to the central ticketing area, SkyTeam passengers flying
international first and business class will also enjoy lounge access at
one of the two Aeromexico Premier lounges or the Continental Presidents
Club located in the airport.
More than 20 million passengers pass through Mexico City’s international
airport annually, one of the busiest in Latin America. Mexico City is also
one of SkyTeam’s 29 hubs around the world. With the spring travel season
fast approaching, whether travelers are planning trips to one of Mexico’s
resort destinations or are simply returning home to visit family and
friends, the SkyTeam co-located facility will help manage the increased
passenger volume during this peak travel period.
In addition to Mexico City, SkyTeam has co-locations in 20 other cities
around the world, including: Athens, Barcelona, Beijing, Brussels, Buenos
Aires, Caracas, Geneva, Istanbul, Lagos, Manchester, Munich,
Milan-Malpensa, Moscow-Sheremetyevo, Paris-CDG2, Rome, Stuttgart, Tunis,
Venice and Vienna.
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