Following the major humanitarian tragedy that is affecting coastal areas in South East Asia, we would like to stress that our priority continues to be the well being of our guests and staff.The only Le Méridien hotels affected by this humanitarian tragedy are in Phuket and Khao Lak in Thailand. The teams at the hotels are working alongside the local authorities and tour operators to arrange for guests to be transferred to alternative hotels or returned home as quickly as possible. We are also arranging to provide assistance to our staff members and their families living in the affected coastal areas around Phuket and Khao Lak.
Le Royal Méridien Phuket Yacht Club - guests staying at the hotel sustained no serious injuries, and there is no major structural damage to the property and the hotel remains operational.
Le Méridien Beach Resort, Phuket - guests were evacuated to safe areas and all accounted for. Arrangements are now underway for guests to be flown home. A full inspection of the hotel is will take place to ascertain the damage to the property. Le Méridien Phuket Beach Club Resort will remain closed until at least January 15.
Le Méridien Khao Lak, Thailand - communication with Khao Lak has improved and we can confirm that guests were evacuated. Many guests have been moved to alternative hotels in Phuket or transferred to hotels in Bangkok. The hotel will remain closed until a detailed inspection has been completed. It is with the deepest regret that we have to report that a number of guests are still missing and that there have been a number of reported fatalities, including guests and members of staff. The guests staying at this hotel over the Christmas period were multi-national and until we receive confirmation of notification of next of kin from their Embassies, we are unable to release any further information.
Le Méridien Baan Taling Ngam, Koh Samui - Is unaffected.
At Le Méridien Nirwana Golf & Spa Resort, Bali and Le Méridien Fisherman’s Cove, Seychelles guests are safe and no damage to the hotels has been reported. (Le Méridien Barbarons, also in Seychelles, is closed for refurbishment.)
Le Méridien Ile Maurice, Mauritius also reports no injuries to guests and no serious damage to the hotel.
Le Méridien properties in India have not been affected.
The management and staff at Le Méridien Hotels & Resorts extend their condolences to all those throughout the South East Asia region who have lost family and friends as a result of this disaster.
Anyone wishing to obtain details of their family and friends can obtain emergency helpline numbers from Le Méridien reservations centres.
The number for UK enquiries issued by the Foreign Office is - 020 7008 0000.
Other emergency contact numbers are:
The Thai Authority Office have an Emergency Helpline in place in Thailand - 00 (66) 76396433.
France: Le Quai d’Orsay Office in Paris - 00 (33) 1 45 50 34 60
Germany: Emergency office in Berlin - 00 (49) 30 5000 1000
Spain: - 00 (34) 913791627 /28
Italy: Foreign Office - 00 (39) 0636911
Russia: Telephone number of the hotline of the Russian Embassy in Thailand - 00 (66) 9 699 0919
Information can also be obtained from major tour operators.
Guests due to travel to the affected areas should also contact their tour operator or travel agent, NOT the emergency helpline numbers.
There are two numbers in Moscow for the travellers going abroad:
+7 (095) 250-98-40
+7 (095) 251-93-03