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NBTA White Paper Offers Insight into Online Travel Management Companies

A white paper issued today by the National Business Travel Association
(NBTA) Technology Committee examines the emerging online travel management company (OTMC) model, giving corporate travel managers a resource for evaluating the integration of an OTMC into their travel programs.“Online travel management has moved quickly into the marketplace and is grabbing a lot of headlines,” said Cindy Morse, Shell Oil Company and Co-chair of the NBTA Technology Committee. “With the rapid emergence of the OTMC model and the claims and counterclaims it has sparked in the marketplace, the Committee took a close look at the questions travel managers need to ask as they consider the OTMC option.”

“Factors in Assessing the Online Travel Management Company Model” explores Account Management, Savings and Functionality of OTMCs. The paper lists key questions for travel managers on OTMCs and outlines strengths and weaknesses of OTMCs and traditional travel management companies. It is available on the NBTA Web site.

“‘Online, traditional, or both?’ is the key technology question for travel managers right now,” said Committee Co-chair Bruce W. Finch, CTC, Autodesk, Inc. “We are pleased to offer a paper that helps readers get away from the hype and examine the question in light of their companies’ business needs.”

The mission of the NBTA Technology Committee is to review, develop, and distribute information and to educate association members regarding business travel management and related technology issues, trends, and developments affecting the travel management industry.